natefanaro's Journal: It's a touch screen!

I had one woman that could not get the touchpad on her notebook to work. It was running Windows 2000. We were able to manage moving around with just the keyboard with no problems. We went to the Device Manager, removed the mouse, rebooted, it redected the mouse, and wanted us to reboot. It seems like when it was asking if it was ok to restart the computer, the machine froze. No matter how many times she hit tab there was no change on the screen and nothing would respond. So, I said, "Try touching the OK button with your finger. It's a touch screen monitor." After a slight pause from her end I said, "That was a joke." She bursted out laughing saying that she actually touched the screen! I couldn't believe it! It just goes to show you how impressinable users are.