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User Journal

Journal Short Circuit's Journal: Comcast trialling user usage statistic monitoring

In the final follow-up emails involved with fixing my Internet service, I asked for, and was provided with, specific references to usage caps and usage monitoring.

I have to say, with the addition of email and twitter support channels, their customer service has improved by leaps and bounds in the past three years I've been a customer.

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Comcast trialling user usage statistic monitoring

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