angelasmark's Journal: The downside to Google's muni-wifi plans

So Google wants to get into providing muni-wifi huh? So if muni-wifi access is gonna be free in San Francisco, who exactly is going to be supporting all these users? Is there a massive Google call center we don't know about? Why should San Francisco choose Google over a company that makes a similar offer such as EarthLink or Cingular? Being Google just isn't enough reason to choose them over a company with experience in handling average joe sixpack as a customer...