The Wall Street Journal reports that Rivian "just won a yearslong battle with car dealers in Washington state that threatens the model of how cars are sold." After fighting to sell its vehicles directly to buyers, Rivian threatened to take its case to voters with a ballot measure to permit direct sales. The dealers blinked. The state's dealer lobby not only dropped its opposition to a sales loophole for Rivian and rival EV-maker Lucid, but also encouraged lawmakers to approve one. The measure became law this month...

New auto entrants like Rivian, and Tesla before it, have spent years contending with long-established U.S. state laws that require new cars to be sold through independent franchised dealers. The auto startups — typically makers of EVs — argue that they can offer a better experience by selling directly to consumers, much as Apple sells iPhones through its own stores and online. Rivian CEO RJ Scaringe has said the company is committed to direct-only sales because it's more profitable and gives the company control over how its vehicles are sold, marketed and maintained. The Washington compromise riled traditional automakers, including General Motors, Ford and Toyota, which lobbied against it, arguing it unfairly advantages startups. A trade group representing the automakers called it discriminatory and argued the exception could one day open the door to Chinese EV makers...

German automaker Volkswagen is currently facing several lawsuits from dealers over its plan to sell new Scout vehicles directly to consumers. Dealers say independent franchises are vital to the car-buying process, creating competition between dealerships that keeps prices affordable for consumers, while providing valuable services such as repairs, warranty work and financing... Yet for Washington's dealers, the prospect of putting franchise laws up for a popular vote laid bare a tough reality: given the choice, many car buyers want the freedom to avoid dealerships. Rivian's polling, which the company shared with lawmakers, showed nearly 70% of respondents favored allowing direct sales when asked whether they would support manufacturers selling cars directly to consumers...

The fight comes at a critical time for Rivian, which is launching a new, more affordable SUV in a bid to make consistent profits amid a downturn in U.S. EV sales... Rivian is able to directly sell cars in roughly half of U.S. states, but a number of them limit how many locations the company can operate. They can't disclose the price, though. For that, customers must go online.
The article notes that "Following the win, Rivian executives are eyeing other states that, like Washington, ban direct sales but also allow ballot initiatives: Arkansas, Ohio, Oklahoma, Montana, Nebraska and South Dakota..." It adds that lawmakers (from both parties) in the state of Washington had said "they have long felt pulled between giving consumers more car-buying freedom and protecting dealers, essentially small-business owners who are vital to local economies — and politically powerful."

But an executive at the Washington State Auto Dealers Association said dealers supported this new law partly because it protects them by barring future automakers from selling directly in the state, and by requiring Rivian and Lucid to adhere to the same regulations that govern how dealers operate.

Reddit reported its first results since going public in late March. Yahoo Finance reports: Daily active users increased 37% year over year to 82.7 million. Weekly active unique users rose 40% from the prior year. Total revenue improved 48% to $243 million, nearly doubling the growth rate from the prior quarter, due to strength in advertising. The company delivered adjusted operating profits of $10 million, versus a $50.2 million loss a year ago. [Reddit CEO Steve] Huffman declined to say when the company would be profitable on a net income basis, noting it's a focus for the management team. Other areas of focus include rolling out a new user interface this year, introducing shopping capabilities, and searching for another artificial intelligence content licensing deal like the one with Google.
Bloomberg notes that already Reddit "has signed licensing agreements worth $203 million in total, with terms ranging from two to three years. The company generated about $20 million from AI content deals last quarter, and expects to bring in more than $60 million by the end of the year."

And elsewhere Bloomberg writes that Reddit "plans to expand its revenue streams outside of advertising into what Huffman calls the 'user economy' — users making money from others on the platform... " In the coming months Reddit plans to launch new versions of awards, which are digital gifts users can give to each other, along with other products... Reddit also plans to continue striking data licensing deals with artificial intelligence companies, expanding into international markets and evaluating potential acquisition targets in areas such as search, he said.
Meanwhile, ZDNet notes that this week a Reddit announcement "introduced a new public content policy that lays out a framework for how partners and third parties can access user-posted content on its site." The post explains that more and more companies are using unsavory means to access user data in bulk, including Reddit posts. Once a company gets this data, there's no limit to what it can do with it. Reddit will continue to block "bad actors" that use unauthorized methods to get data, the company says, but it's taking additional steps to keep users safe from the site's partners.... Reddit still supports using its data for research: It's creating a new subreddit — r/reddit4researchers — to support these initiatives, and partnering with OpenMined to help improve research. Private data is, however, going to stay private.

If a company wants to use Reddit data for commercial purposes, including advertising or training AI, it will have to pay. Reddit made this clear by saying, "If you're interested in using Reddit data to power, augment, or enhance your product or service for any commercial purposes, we require a contract." To be clear, Reddit is still selling users' data — it's just making sure that unscrupulous actors have a tougher time accessing that data for free and researchers have an easier time finding what they need.
And finally, there's some court action, according to the Register. Reddit "was sued by an unhappy advertiser who claims that internet giga-forum sold ads but provided no way to verify that real people were responsible for clicking on them." The complaint [PDF] was filed this week in a U.S. federal court in northern California on behalf of LevelFields, a Virginia-based investment research platform that relies on AI. It says the biz booked pay-per-click ads on the discussion site starting September 2022... That arrangement called for Reddit to use reasonable means to ensure that LevelField's ads were delivered to and clicked on by actual people rather than bots and the like. But according to the complaint, Reddit broke that contract...

LevelFields argues that Reddit is in a particularly good position to track click fraud because it's serving ads on its own site, as opposed to third-party properties where it may have less visibility into network traffic... Nonetheless, LevelFields's effort to obtain IP address data to verify the ads it was billed for went unfulfilled. The social media site "provided click logs without IP addresses," the complaint says. "Reddit represented that it was not able to provide IP addresses."
"The plaintiffs aspire to have their claim certified as a class action," the article adds — along with an interesting statistic.

"According to Juniper Research, 22 percent of ad spending last year was lost to click fraud, amounting to $84 billion."

Volkswagen's plan to roll out a new line of sporty electric trucks and SUVs under the resurrected Scout brand is a rare chance to win back Americans' hearts, Scout's new boss tells Axios in an exclusive interview. From the report: VW sees an opportunity to reconnect with U.S. consumers by offering EVs in the segments they care most about: pickup trucks and large SUVs. [...] "It's time now to concentrate more on the U.S. market and the U.S. customer, and one piece of the puzzle, for sure, is Scout," Volkswagen Group CEO Herbert Diess said while chauffeuring me in one of his company's first U.S.-built EVs, the ID.4 compact SUV. Between Scout and further growth of the Volkswagen and Audi brands, the VW Group aims to double its U.S. market share, which currently stands at about 5%. "America is probably the country where we have the biggest potential worldwide," Diess told me.

Scout will be an independent U.S.-based company, which will allow it the flexibility to take on partners or other investors -- or even go public some day, Volkswagen execs said. Scout will develop what the company calls a "true American" electric SUV and pickup truck designed for rugged, off-road use. With a dedicated engineering platform, Scout expects to provide new conveniences and connectivity to meet different needs, like camping, off-roading or work site use. The hope is that the iconic Scout name can help the company penetrate the highly profitable American market for big SUVs and pickup trucks, which is currently dominated by U.S. brands like Ford, Chevrolet, Jeep and Ram. Production will start in 2026, and the aim is to sell up to 250,000 Scout-branded vehicles annually in the U.S. The report notes that Scout was originally developed in 1961 by International Harvester as a precursor to the modern SUV. "It was marketed as an all-terrain family recreational vehicle and eventually came in several body styles, competing with Land Rover, Jeep, and the Ford Bronco," reports Axios. "Production ended in 1980, but Scout SUVs remain popular with collectors."

Volkswagen acquired the rights to the Scout brand name in 2020.

Thousands of people — included hundreds of men — were accused of witchcraft in Scotland, the Guardian reports, "from allegations of cursing the king's ships, to shape-shifting into animals and birds, or dancing with the devil."

Many were executed. Now, three centuries after the Witchcraft Act was repealed, campaigners are on course to win pardons and official apologies for the estimated 3,837 people — 84% of whom were women — tried as witches, of which two-thirds were executed and burned...

[W]ell-known cases include Lilias Adie, from Torryburn, Fife, who was accused of casting a spell to cause a neighbour's hangover; while Issobell Young, executed at Edinburgh Castle in 1629, was said by a stable boy to have shape-shifted into an owl and accused of having a coven....

The [pro-pardon advocacy site] Witches of Scotland notes that signs associated with witchcraft — broomsticks, cauldrons, black cats and black pointed hats — were also associated with "alewives", the name for women who brewed weak beer to combat poor water quality. The broomstick sign was to let people know beer was on sale, the cauldron to brew it, the cat to keep mice down, and the hat to distinguish them at market. Women were ousted from brewing and replaced by men once it became a profitable industry.
Wikipedia has a page with a list of people executed for witchcraft. Citing modern scholars, it places the total number of people executed for witchcraft in Europe and America between 40,000 and 50,000.

But the Guardian also notes a recent statement from the head of the pro-pardon advocacy group Witches of Scotland. "Per capita, during the period between the 16th and 18th century, we [Scotland] executed five times as many people as elsewhere in Europe, the vast majority of them women."

Two associate professors of marketing recently shared research in the Harvard Business Review about how customer service is structured at at tech, travel, and finance companies: [O]ur research suggests that some companies may actually find it profitable to create hassles for complaining customers, even if it were operationally costless not to.... We found that these companies screen complaining callers by using a hierarchical organizational structure. This structure, we argue, keeps a lid on the amount of redress customers are willing to seek. In other words, by forcing customers to jump through hoops, the organization helps curb its redress payouts.

As part of our research, described in a forthcoming article in the journal Marketing Science, we interviewed managers of call centers to understand how their customer service organization is structured, and the way it contains redress payouts. We found that most involve at least two levels of agents. The Level 1 agents take all incoming calls and hear each customer's complaint first. These agents are typically limited in the amount of redress they are authorized to offer to the caller...

So what about the idea that frustrating customers has consequences on customer retention and long term reputation? For example, some experts advise companies with upset customers to reach out to them directly to win them back. But, some companies have little regard for their reputation, especially those who control a large market share... companies with few competitors may find it worthwhile to alienate angry customers in order to save on redress costs.... This may help us understand why some of the most hated companies in America are so profitable and why customer service, unfortunately, remains so frustrating.
At one company "Any caller insisting on a refund was told to call the U.S. headquarters during normal business hours, generating additional tasks for any customer seeking more compensation...

"This design relies on the fact that some consumers are not willing to incur this hassle. When this happens, the company is off the hook for the additional payout."

You asked, he answered!

For Slashdot's 20th anniversary -- and the 23rd anniversary of the first release of Red Hat Linux -- here's a special treat.

Red Hat CEO Jim Whitehurst has responded to questions submitted by Slashdot readers. Read on for his answers...

Last month, Foxconn announced plans to build a $10 billion factory in southeastern Wisconsin in exchange for $3 billion in tax breaks. While the factory was heralded as a big win for President Trump and Governor Scott Walker, a report issued last week says the plan is looking less and less like a good deal for the state. In the report, Wisconsin's Legislative Fiscal Bureau said that the state wouldn't break even on its investment until 2043 -- and that's in an absolute best-case scenario. The Verge reports: How many workers Foxconn actually hires, and where Foxconn hires them from, would have a significant impact on when the state's investment pays off, the report says. The current analysis assumes that "all of the construction-period and ongoing jobs associated with the project would be filled by Wisconsin residents." But the report says it's likely that some positions would go to Illinois residents, because the factory would be located so close to the border. That would lower tax revenue and delay when the state breaks even. And that's still assuming that Foxconn actually creates the 13,000 jobs it claimed it might create, at the average wage -- just shy of $54,000 -- it promised to create them at. In fact, the plant is only expected to start with 3,000 jobs; the 13,000 figure is the maximum potential positions it could eventually offer. If the factory offers closer to 3,000 positions, the report notes, "the breakeven point would be well past 2044-45."

You asked, he answered!

Lithium-ion battery inventor John B. Goodenough has responded to questions submitted by Slashdot readers. Read on for his answers.

"Quirky.com has generated a lot of buzz," writes frequent contributor Bennett Haselton, "but it's hard to see how it could ever be more than a novelty unless they change two key features of their process. Fortunately, they already have all the infrastructure in place for bringing inventions to fruition, so that with these two changes, Quirky really could deliver on their early promise to change the way products get invented." Read on for Bennett's thoughts — which seem more sensible than quirky.

As tablets and computer-phones flood the market, the headlines read: "The Personal Computer is Dying." But they are only half true: an artifact of the PC is dying, but the essence of the PC revolution is closer to realization than ever before, while also being closer to loss than ever before.

Four years ago, there were around ten hackerspaces across America; today, Hackerspaces (Techshops, Makerspaces) are within driving distance of a good chunk of the population. The RepRap can be assembled for a moderate price, and those with a bit more cash to burn can get one preassembled from multiple sources. Makerfaires are held in most major cities, sites like Instructables and Hackaday are thriving, and all things "Maker" are cool. Far McKon was at HOPE 9 giving an update on how far community fabrication has come since his 2008 presentation at the The Last HOPE (mp3 of the talk), what threats lie on the horizon, and where we might find ourselves in another four years.

Update: 09/20 21:02 GMT by U L : There's an audio recording of the talk available.

sopssa writes "Several sites, including TechCrunch and The Register, are reporting about an email Google's VP Jonathan Rosenberg sent to employees on Monday about the meaning of open. 'At Google we believe that open systems win. They lead to more innovation, value, and freedom of choice for consumers, and a vibrant, profitable, and competitive ecosystem for businesses. ... Our goal is to keep the Internet open, which promotes choice and competition and keeps users and developers from getting locked in.' But are we likely to see Google open their search engine, advertising or the famous back-end system? In their words, that would mean Google and other companies would need to work harder and innovate more to keep their users, for everyone's benefit."

I do so love Three Rings. Last year's GDC talk was about Puzzle Pirates. This year they're here talking about their Western-themed title 'BANG! Howdy'. Spiced Rum was the liquor passed around last year, while Jim Bean was the drink of choice here. Patent bribery is always appreciated. Read on for notes from their talk about their upcoming Wild West strategy title.

Last monday, you were given the chance to Ask Questions of the Libertarian Party's US Presidential nominee, Michael Badnarik. Today we present to you 15 of the most highly rated comments, and the answers from the man himself. Thanks to Mr. Badnarik for taking the time to talk to us. His answers are yours with just a click of the mouse below...

firegate writes "A lot of people have been thrilled since the release of Apple's Open Source Darwin Streaming Server. Unfortunately, to stream live video, you previously had to buy a product called Sorenson Broadcaster (Win/Mac). Apple has now released a tool called QuickTime Broadcaster which accomplishes the same task, except this product is free. From what I understand, this application is a scaled-down version of Sorenson's Broadcaster. Apple has only released a Mac OS X version of the program for now, so I guess that we PC guys will need to keep buying the Sorenson product for now. Hopefully, Apple will realize how profitable a Windows or Linux version could be."

Microsoft has battled back to the top of the Internet heap, with more heavy-duty products coming to market this year than ever before, profits soaring again, and more research and development money in the bank than most of the world's nations can ever get their hands on, not to mention Microsoft's many out-maneuvered competitors. Microsoft, reports Business week in a thorough report in its June 4 issue, and discussed in on Slashdot two weeks ago, is drowning in cash: $30 billion, more than any other company in the Corporate Republic formerly known as America.

A few weeks ago, you asked questions of Ryan Lackey, CTO for HavenCo, a company dedicated to providing secure off-shore data hosting from Sealand, a principality off the coast of England. Ryan has lately survived dental emergencies, the loss of a laptop (it dropped into the North Sea -- how many people can say that?) and other stresses, but he's followed through with some interesting answers. He even has some ideas for how you can make a lot of money, and lists the tools you need to start your own data haven. Kudos to Ryan for taking the time to answer so thoroughly.

On Monday, April 17th, we requested questions for Richard M. Stallman. Here, at last, are his answers. Warning: The interview below contains mature concepts and strong opinions. It may not be suitable reading for easily-angered readers whose views conflict with Mr. Stallman's.

To understand Bill Gates, writes author Gary Rivlin in his new book, you have to first understand the people who have been laboring so ferociously -- and unsuccessfully -- to bring him down.

Recently I recieved email from an employee at IBM who has requested anonymity. He wants big blue to become more active in supporting Linux, and he has written a little bit on what would need to happen, as well as posing a batch of questions for Slashdot readers to address if we want IBM to continue along their current path of supporting Linux. They already like Apache and have begun to support open source. Let's see what else could happen.