Early Friday "there were nearly 113 incidents of people reporting issues with Microsoft 365 as of 1:05 a.m. ET," reports Reuters. But that's down "from over 15,890 reports at its peak a day earlier, according to Downdetector." Reuters points out the outage affected antivirus software Microsoft Defender and data governance software Microsoft Purview, while CRN notes it also impacted "a number of Microsoft 365 services" including Outlook and Exchange online: During the outage, Outlook users received a "451 4.3.2 temporary server issue" error message when attempting to send or receive email. Users did not have the ability to send and receive email through Exchange Online, including notification emails from Microsoft Viva Engage, according to the vendor. Other issues that cropped up include an inability to send and receive subscription email through [analytics platform] Microsoft Fabric, collect message traces, search within SharePoint online and Microsoft OneDrive and create chats, meetings, teams, channels or add members in Microsoft Teams...

As with past cloud outages with other vendors, even after Microsoft fixed the issues, recovery efforts by its users to return to a normal state took additional time... Microsoft confirmed in a post on X [Thursday] at 4:14 p.m. ET that it "restored the affected infrastructure to a (healthy) state" but "further load balancing is required to mitigate impact...." The company reported "residual imbalances across the environment" at 7:02 p.m., "restored access to the affected services" and stable mail flow at 12:33 a.m. Jan. 23. At that time, Microsoft still saw a "small number of remaining affected services" without full service stability. The company declared impact from the event "resolved" at 1:29 p.m. Eastern. Microsoft sent out another X post at 8:20 a.m. asking users experiencing residual issues to try "clearing local DNS caches or temporarily lowering DNS TTL values may help ensure a quicker remediation...."

Microsoft said in an admin center update that [Thursday's] outage was "caused by elevated service load resulting from reduced capacity during maintenance for a subset of North America hosted infrastructure." Furthermore, Microsoft noted that during "ongoing efforts to rebalance traffic" it introduced a "targeted load balancing configuration change intended to expedite the recovery process, which incidentally introduced additional traffic imbalances associated with persistent impact for a portion of the affected infrastructure." US itek's David Stinner said it appears that Microsoft did not have enough capacity on its backup system while doing maintenance on its main system. "It looks like the backup system was overloaded, and it brought the system down while they were still doing maintenance on the main system," he said. "That is why it took so many hours to get back up and running. If your primary system is down for maintenance and your backup system fails due to capacity issues, then it is going to take a while to get your primary system back up and running."
"This was not Microsoft's first outage of 2026," the article notes, "with the vendor handling access issues with Teams, Outlook and other M365 services on Wednesday, a Copilot issue on Jan. 15 plus an Azure outage earlier in the month..."

China's regulators plan to curtail the number of online games and discourage play-time, part of a broader effort to tackle device addiction and other ills that sent shares reeling from the U.S. to Japan. From a report: The curbs were just one aspect of a swathe of edicts intended to address the health and growing incidence of myopia among children. But they come on top of a months-long freeze in game approvals, further muddying the waters for an industry that labors under one of the world's most opaque regulatory regimes.

While the new regulations encompassed everything from encouraging outdoor activities to usage of electronics, investors zeroed in on the game curbs during a highly sensitive time for the industry. The government hasn't given any explanation for a freeze on title approvals since March, prompting debate over whether it's a temporary halt due to regulatory reshuffling or whether Beijing is planning a crackdown in a wider campaign against online content. Tencent's inability to monetize its hottest games also cast doubt over the relationship between the world's largest gaming company and the government.

Mark Stone writes with a thoughtful look back at the year 2004 in open source, pointing out both major gains and inevitable uncertainties. He writes "2004 stands out as a year in which open source consolidated its position as a valuable and accepted approach to business and technology policy. A less obvious but significant trend underlies all of this: even as open source business models join the mainstream, the open source development model remains a mysterious process on which large technology companies struggle to capitalize. Key issues and developments have played out in four areas: legal, policy, business, and technology." Read on for the rest.

Here we go, answer to Your Questions from Wil Wheaton. Share and Enjoy! A big thanks to Wil for taking the time to answer so many of our questions.