Businesses

What Business Software Runs Your Office? 60

bardkerbie asks: "I work as a webmaster and sysadmin for a small computer services shop (4 employees including the owner). We're to a point in the growth of our business where we need a system for tracking work orders as they come in and out of the shop, specifically inventory used and time spent. We use Quickbooks Pro 2006 for our accounting and payroll software. I've played around with a number of issue-tracking and CRM suites, including Bugzilla, Eventum, SugarCRM and vTiger, but all seem like they lack one critical piece to handle the workload we have. What do you use for tracking the work you do? Is it something you wrote yourself? Is there an open-source project that works well, or is there a Quickbooks plug-in we can purchase?"
Graphics

What LAMP-Based Gallery Software Would You Use? 62

Zanguinar asks: "I've been a Gallery user for years now. I have a ton of photos, organized by albums, mainly just for use by my family and close friends. However, some of my friends have begun using Flickr. I can't say I blame them, since it's got a great design, and I love the tagging concept. However, I'm not eager to store my photos on somebody else's server, and don't want to pay for the privilege, especially since I already run my own web server. The problem is, I can't find any Flickr-like software to run on my home LAMP setup. All I want is to be able to tag my photos like Flickr and be able to display them by tag, tag intersection, date, and other such fields. Is there an OSS that is doing this?"
Operating Systems

Version Control for Important System Files? 71

TokyoCrusaders92 asks: "Like a lot of other organizations (800 staff, 5000 students) we have a mix of Windows, Novell & Linux (primarily Linux) for our IT infrastructure. We now have a multitude of config files, firewall rule bases, shell scripts, and so forth which are managed by multiple people and groups. Recently, we started using RCS for version control of the firewall rule-base, but this doesn't seem like it would scale up to larger groups of users. While thinking about this, it would seem that the critical features would include: version control; logging; multiple users; secure authentication; and integrity checking. What are other people using to manage their config files?"
Businesses

Seeking Next Gen Online Order Entry Software? 42

kwandar asks: "Our company is a small/medium sized software developer that markets its products around the world. The order/sales system is an outdated DOS-based system, with limited capabilities. We would like to replace this with one that provides new features like: CRM; customer support services; bug reporting; bug tracking; order entry; accounting reporting; and hooks into some form of licensing software. Ideally it would be web based so that all ordering can be done over one system, whether by a customer, our foreign distributors, or ourselves. Have any of my fellow readers been through this and hunted down software, that worked in a software sales environment. Can anyone recommend an all-in-one solution, or several solutions (open source preferred) which can be integrated with minimal effort?"

Scientists Offer New Way to Read Online Text 404

An anonymous reader writes "Scientists at a small startup called Walker Reading Technologies in Minnesota have determined that the human brain is not wired properly to read block text. They have found that our eyes view text as if they're peering through a straw. Not only does your brain see the text on the line you're reading, but it's also uploading superfluous information from the two lines above and the two lines below. This causes your brain to engage in a tug of war as it fights to filter and ignore the noise. The result is slower reading speeds and decreased comprehension. The company has developed a product that automatically re-formats text in a way that your brain can more easily comprehend."
Security

Memory Tools for Password Management? 125

New Media Blogger asks: "A co-worker of mine recently got burned hard because they used the same password for all of their online accounts. This experience led me to compile a list of easy-to-use password management memory tools (all free, of course), which make it infinitely easier for me to keep track of my dozens of passwords. I am sure many of the Slashdot crowd have memory tools of their own — what are you favourite password memorization tools?"
Security

Is Paying Hackers Good for Business? 94

Jenny writes "In the light of the recent QuickTime vulnerability, revealed for $10,000 spot cash, the UK IT Security Journalist of the Year asks why business treats security research like a big money TV game show. 'There can be no doubt that any kind of public vulnerability research effort will have the opportunity to turn sour, both for the company promoting it and the users of whatever software or service finds itself exposed to attack without any chance to defend itself. Throw a financial reward into the mix and the lure of the hunt, the scent of blood, is going to be too much for all but the most responsible of hackers. There really is no incentive to report their findings to the vulnerable company, and plenty not to. Which is why, especially in the IT security business, there needs to be a code of conduct with regard to responsible disclosure.' Do you think there's any truth to this? Or is it a better idea to find the vulnerabilities as fast as possible, damn the consequences?"

In Defense Of Patents and Copyright 283

Romer!can writes "C|Net Editor Michael Kanellos offers a potentially contentious opinion piece about patents and copyright on the CNet site. Highlights of the fairly biased piece include: a cheap shot dismissing open source projects as existing only to act as a foil for Microsoft, blatantly equating copyright infringement with stealing, and an embarrassing failure to even casually mention the current term lengths of patents and copyrights as a driving factor behind popular dissatisfaction. Instead, he wades through obscure humor and emotional appeals characterizing patent trolls as the guy next door. 'Nearly every so-called [patent] troll turned out to have a somewhat persuasive story. Intellectual Ventures, a patent firm started by former Microsoft chief scientist Nathan Myhrvold, was staffed with fairly renowned scientists who didn't fit the profile of people trying to make a quick buck in court. Another man, criticized as one of the most litigious people in the U.S., had a great explanation for his behavior. He had only sued people who had signed--and then violated--nondisclosure agreements.'"
Programming

Starting an Open-Source Project? 94

Tokimasa asks: "I recently thought of an idea for a software project that I want to undertake. I expect it to be mostly a learning experience, but I'm not sure where to begin. I'm familiar with software engineering practices and computer science topics, but I have never started a project on my own. What are the appropriate first steps to starting a new open-source project?"
Role Playing (Games)

Germans Pursuing Kiddie Porn In Second Life 408

Several readers sent in links to the BBC, which has picked up news of a German investigation into child pornography in Second Life. A German TV station captured images of two avatars, an apparent adult and an apparent child, involved in sexual activity. The station also said they had infiltrated a ring trading real-world child porn in SL. SL creator Linden Labs is cooperating fully with the investigation, they write on their official blog: "Our investigations revealed the users behind these avatars to be a 54-year-old man and a 27-year-old woman. Both were immediately banned from Second Life." The German prosecutor's office hasn't responded to Linden's offer of help in identifying the real-world traders.
It's funny.  Laugh.

Are Sysadmins Really that Bad? 273

tgbrittai asks: "According to Paul Boutin they are merely an obstacle to be manipulated or outmaneuvered. According to Steve Wozniak they are pimps. I've known my share of good and bad sysadmins, programmers and every other professional role out there, and I have to wonder: are sysadmins really THAT bad?" Most times sys-admins are overworked and underpaid and have to deal with users who take advantage of their local IT person, tasking them to fix systems that they callously break. Others are truly worth the name "Bastard Operators from Hell". How would you rate your sys-admin and what things did you have to do to make things run smoothly (or not)?
Security

Vista's Troublesome UAC is Developer's Fault? 228

MythMoth wonders: "We've heard all about the pain and discomfort of working with Windows' User Account Control (UAC) switched on, but now Ian Griffiths is explaining that the developers are the problem — they brought it on themselves. In earlier articles we have heard that Microsoft think that everyone should do it like this — Ian does acknowledge that things are better in the Unix world, but is he right? Is the onus now on the developers to help fix a problem that they did not cause?" Rather than ask the user for permission on every operation, what other ways could Microsoft have improved Vista's security?
Power

Big Red Button Disasters? 508

FredDC asks: "The Daily WTF has a story about a Big Red Button disaster. What Big Red Button disasters have you experienced? Which ones have you caused? Are there any that you've heard about, or do you know of any that can happen any day now?"

MySQL Cards and Charts 79

Michael J. Ross writes "Database programmers using MySQL frequently have a need to verify the name or parameter list of a MySQL function, or to check a statement or the data types available within its implementation of SQL. This typically occurs when the programmer is caught up in a coding session, and would much rather not break their creative flow by searching Web sites for the needed information, or stepping away from their computer to hunt for a reference book. In these cases, nothing could be more valuable than a concise summary of all SQL statements and MySQL functions, in a form compact enough to be kept within reach on the desk or tacked up to the nearest wall space. This is the goal of the VisiBone MySQL Cards and Charts." Read on for the rest of Michael's review.
Businesses

Where to Go After a Lifetime in IT? 902

Pikoro asks: "I have been working in the IT field for the past 20 years or so, and after getting hired by the largest financial company in the world, I thought I might have finally found a place to retire from. However, after working here for almost a year, I find myself, not exactly burnt out, but longing for a complete career field change. It's not that doing IT related tasks aren't fun anymore, but they have become more 'work' than 'play' over the last few years. Since all of my experience has been IT related, I'm not sure where I could go from here. What would you consider doing for a living, after being in a single field for so long?"

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