Businesses

Target and Walmart May Have Just Killed Black Friday as We Know It (inputmag.com) 84

An anonymous reader shares a report: Following Walmart's decision last week to shutter its doors on Thanksgiving Day over COVID-19 concerns, fellow big-box behemoth, Target, has announced that it will also be skipping this year's orgiastic capitalist pre-game for the good of consumers and workers. Well, that's the official position at least. "Historically, deal hunting and holiday shopping can mean crowded events, and this isn't a year for crowds," Target execs said in an official statement. It marks the first time since 2011 that the megastore will not be open on Thanksgiving -- a trend long criticized by labor activists for, you know, forcing underpaid retail workers to go into work and stare down deal-hungry shoppers instead of spending time with their own families.

It's important to note that these statements from Walmart, Target, and what many predict will be an increasing number of other retailers, are only announcing a moratorium on Thanksgiving pre-Black Friday sales events, and not a cancellation of actual Black Friday plans, which appear to still be going on as planned. In-store Thanksgiving sales first gained in popularity years back when online sales began to eat away at physical stores' holiday season profit margins. Turkey Day events consistently ranked outside the 10 busiest days of the year for most businesses while simultaneously lowering profits from Black Friday itself. So, if you can believe it, it appears this wave of decisions isn't exactly coming from the good of shareholders' hearts.

Businesses

Their Businesses Went Virtual. Then Apple Wanted a Cut. (nytimes.com) 84

After Airbnb and ClassPass began selling virtual classes because of the pandemic, Apple tried to collect its commission on the sales. From a report: ClassPass built its business on helping people book exercise classes at local gyms. So when the pandemic forced gyms across the United States to close, the company shifted to virtual classes. Then ClassPass received a concerning message from Apple. Because the classes it sold on its iPhone app were now virtual, Apple said it was entitled to 30 percent of the sales, up from no fee previously, according to a person close to ClassPass who spoke on the condition of anonymity for fear of upsetting Apple. The iPhone maker said it was merely enforcing a decade-old rule. Airbnb experienced similar demands from Apple after it began an "online experiences" business that offered virtual cooking classes, meditation sessions and drag-queen shows, augmenting the in-person experiences it started selling in 2016, according to two people familiar with the issues.

Both Airbnb and ClassPass have discussed Apple's demands with House lawmakers' offices that are investigating how Apple wields its control over its App Store as part of a yearlong antitrust inquiry into the biggest tech companies, according to three people who spoke on the condition of anonymity to discuss private conversations. Those lawmakers are set to grill Tim Cook, Apple's chief executive, and the chief executives of Amazon, Facebook and Google in a high-profile hearing on Wednesday. Apple's disputes with the smaller companies point to the control the world's largest tech companies have had over the shift to online life brought on by the pandemic. While much of the rest of the economy is struggling, the pandemic has further entrenched their businesses.

Businesses

Lyft Sparks Uproar After Opening Online Store to Sell Masks to Its Drivers (theguardian.com) 60

"The ride-hailing platform Lyft has opened an online store to sell masks and other protective gear as the Covid-19 pandemic intensifies, enraging drivers and labor organizers who say the company should be providing these free," reports the Guardian: The tech company's move to sell drivers protective gear rather than provide it resurfaces the debate of whether drivers are employees or independent contractors, and to what extent the tech giants carry responsibility for the work conditions of gig workers... The Lyft store launched on 1 June, a company spokeswoman told the Guardian, and sells the supplies "at cost", she said.

"Lyft does not make a profit on PPE," she said, adding that Lyft had distributed more than 150,000 sanitizing products and masks to drivers since the Covid-19 crisis began. "The Lyft store is a resource to provide millions of drivers across the US easy access to cleaning supplies and face masks that have consistently been difficult to find." Still, drivers complain they have shouldered much of the safety responsibilities, and cost. Eden Alva, a driver organizer in the Bay Area, said Lyft should not be charging drivers for the personal protective equipment required to work safely but instead providing it free...

"From the start they have pushed all costs, expenses and risks on to drivers while pocketing as much revenue as possible," he said. "During a crisis like coronavirus, drivers suffer even more, and there isn't any form of safety net."

XBox (Games)

Is Microsoft Planning To Phase Out Xbox Live Gold? (inverse.com) 46

Yesterday, a Microsoft rep confirmed that the option to purchase 12 months of Xbox Live Gold has been removed from the Microsoft Store. That's exactly a week ahead of the July 23 games presentation, where Microsoft could be announcing a plan to phase out the subscription service altogether with the launch of Xbox Series X. Inverse reports: "At this time Xbox has decided to remove the 12 month Xbox Live Gold SKU from the Microsoft online Store," a Microsoft spokesperson tells Inverse. "Customers can still sign up for a 1 month or 3 month Xbox Live Gold subscription online through the Microsoft Store." No attention was brought to this change officially in any public statements, but shortening the length that people can subscribe to Xbox Live Gold is very telling. "It also seems like the right time for Microsoft to talk about the future of Xbox," Venture Beat's Jeff Grubb argues in a post about the July showcase. "That service is starting to feel a bit outdated. Maybe it's time to phase it out."

While Microsoft's Aaron Greenberg has since gone onto say that the July 23 presentation will be solely focused on games, this Grubb's article suggests that Xbox Live Gold is being phased out. That can't be taken lightly now that the option for a 12-month subscription is gone. It is worth noting that the 12-month Xbox Live Gold subscription remains available at retailers like GameStop, so if you do want to buy a year of the service that option is still open. But third-party retailers probably have residual inventory. It now seems likely that Xbox Live Gold will be phased out, possibly to get an edge up on the PS5, which will presumably still make players pay for online via PlayStation Plus subscriptions. If Xbox Series X's final price is cheaper than that of the PS5, and the console offers free online play that saves gamers about $60 a year, then Microsoft's console becomes the better financial investment hands down. But this remains hypothetical.
What could Microsoft replace Xbox Live Gold with? The report goes on to say that the most obvious move for Microsoft "would be to integrate Xbox Live Gold into Game Pass Ultimate," which gives players access to Game Pass on Xbox One and PC in addition to an Xbox Live Gold subscription, so players can play any online games and they get unlimited access to any games that are available in the Game Pass library.

The service was also recently confirmed to be compatible with the upcoming game streaming service Project xCloud.
Security

US Threatens To Restrict WeChat Following TikTok Backlash (techcrunch.com) 36

Amid intense scrutiny over TikTok as a potential national security risk in the U.S., WeChat, the essential tool for Chinese people's day-to-day life, is also taking heat from Washington. TechCrunch reports: White House trade advisor Peter Navarro told Fox Business on Sunday that "[TikTok] and WeChat are the biggest forms of censorship on the Chinese mainland, and so expect strong action on that." Navarro alleged that "all of the data that goes into those mobile apps that kids have so much fun with and seem so convenient, it goes right to servers in China, right to the Chinese military, the Chinese communist party, and the agencies which want to steal our intellectual property."

It's unclear how the U.S. restriction will play out, if it will at all, though some WeChat users are already speculating workarounds to stay in touch with their family and friends back home. In the case that the Tencent-owned messenger is removed by Apple App Store or Google Play, U.S.-based users could switch to another regional store to download the app. If it were an IP address ban, they could potentially access the app through virtual private networks (VPNs), tools that are familiar to many in China to access online services blocked by Beijing's Great Firewall.

The Almighty Buck

US Online Grocery Sales Hit Record $7.2 Billion In June (techcrunch.com) 36

An anonymous reader quotes a report from TechCrunch: Despite the slow reopening of the U.S. economy over the past several weeks, online grocery shopping is continuing to reach ever-higher numbers as Americans seem to be in no rush to return to the store. According to new research released today by Brick Meets Click and Mercatus, U.S. online grocery sales hit a record $7.2 billion in June, up 9% over May, as 45.6 million households turned to online grocery pickup and delivery services for a larger portion of their grocery needs. This figure is higher than the $4 billion seen in March 2020, when the U.S. first went under coronavirus lockdowns. Since then, online grocery sales have been growing quickly -- jumping to $5.3 billion in April, then $6.6 billion in May, as more consumers shifted their shopping to online services, grocery included. The customer base for online grocery also grew from 39.5 million monthly actives in March to now 45.6 million as of June, the report found. Remarkably, only 16.1 million customers were using online grocery as of August 2019, totaling then just $1.2 million in sales. The growth can be attributed to a large influx of new online grocery customers, as well as more frequent orders.

"In addition, more retailers, including independents, have added capacity for online order fulfillment amid the coronavirus pandemic to meet consumers' changing needs," the report adds. "This has also resulted in an increase in sales as more customers are able to shop online and get a time slot for delivery or pickup."
The Courts

Supreme Court Says Generic Domains Like Booking.com Can Be Trademarked (arstechnica.com) 83

An anonymous reader quotes a report from Ars Technica: The U.S. Patent and Trademark Office erred by finding the term booking.com was too generic for trademark protection, the Supreme Court ruled on Tuesday. Trademark law prohibits anyone from registering generic terms that describe a class of products or services. Anyone can start a store company called "The Wine Company," but they can't use trademark law to stop others from using the same name. When the online travel giant Bookings Holdings sought to trademark its booking.com domain name almost a decade ago, the U.S. Patent and Trademark Office concluded that the same rule applied.

Booking Holdings challenged this decision in court. The company pointed to survey data showing that consumers associated the phrase "booking.com" with a specific website as opposed to a generic term for travel websites. Both the trial and appeals courts sided with booking.com, finding that booking.com was sufficiently distinctive to merit its own trademark -- even if the generic word "booking" couldn't be trademarked on its own. Trademark law declines to protect generic terms in an effort to promote competition. If a company could trademark a word like "booking" or "wine," it could interfere with competitors who want to accurately describe their products in the marketplace. That would give companies that trademark generic terms an unfair advantage.

But an opinion by Justice Ruth Bader Ginsburg (and joined by seven other justices) found that this wasn't a serious concern for dot-com trademarks. A company like Travelocity or Expedia might describe itself as "a booking website," but it would never describe itself as "a booking.com." Ginsburg notes that the rules of the domain-name system ensure that only one company can use a name like booking.com, so consumers are likely to understand that "booking.com" refers to a particular website -- it's not a generic term for booking websites in general.

China

Apple 'Suddenly Catches TikTok Secretly Spying On Millions Of iPhone Users', Claims Forbes (forbes.com) 61

In February, Reddit's CEO called TikTok "fundamentally parasitic," according to a report on TechCrunch, adding "it's always listening, the fingerprinting technology they use is truly terrifying, and I could not bring myself to install an app like that on my phone... I actively tell people, 'Don't install that spyware on your phone.'"

TikTok called his remarks "baseless accusations made without a shred of evidence."

But now Apple "has fixed a serious problem in iOS 14, due in the fall, where apps can secretly access the clipboard on users' devices..." reports Forbes cybersecurity contributor Zak Doffman, noting that one of the biggest offenders it revealed still turns out to be TikTok: Worryingly, one of the apps caught snooping [in March] by security researchers Talal Haj Bakry and Tommy Mysk was China's TikTok. Given other security concerns raised about the app, as well as broader worries given its Chinese origins, this became a headline issue. At the time, TikTok owner Bytedance told me the problem related to the use of an outdated Google advertising SDK that was being replaced.

Well, maybe not. With the release of the new clipboard warning in the beta version of iOS 14, now with developers, TikTok seems to have been caught abusing the clipboard in a quite extraordinary way. So it seems that TikTok didn't stop this invasive practice back in April as promised after all. Worse, the excuse has now changed. According to TikTok, the issue is now "triggered by a feature designed to identify repetitive, spammy behavior," and has told me that it has "already submitted an updated version of the app to the App Store removing the anti-spam feature to eliminate any potential confusion." In other words: We've been caught doing something we shouldn't, we've rushed out a fix...

iOS users can relax, knowing that Apple's latest safeguard will force TikTok to make the change, which in itself shows how critical a fix this has been. For Android users, though, there is no word yet as to whether this is an issue for them as well.

Long-time Slashdot reader schwit1 also shares an online rumor from an anonymous Redditor (with a 7-year-old account) who claims to be a software engineer who's reverse engineered TikTok's software and learned more scary things, concluding that TikTok is a "data collection service that is thinly-veiled as a social network."

So far the most reputable news outlets that have repeated his allegations are Bored Panda, Stuff, Hot Hardware, and Illinois radio station WBNQ.
Microsoft

Microsoft is Permanently Closing All Physical Retail Stores (venturebeat.com) 103

Microsoft has announced it will permanently close all of its physical retail stores and transfer most of its resources to online channels. From a report: This comes after the computing giant shuttered the outlets in late March due to the COVID-19 crisis. In what Microsoft is touting as a "new approach to retail," the company said its retail store employees will be transitioned to its corporate hubs and will provide customers remote sales, training, and support. The company will focus its efforts on existing digital stores on Microsoft.com and through Windows and Xbox, which have a collective reach of 1.2 billion people globally. Microsoft added that the closures will result in a pre-tax charge of around $450 million, which it said consists mostly of asset write-offs and impairments. The Seattle-based tech titan debuted its first physical retail experience back in 1999 at the Sony-owned Metreon shopping complex in San Francisco, though that closed around a decade later. Microsoft's first real foray into brick-and-mortar retail was in Scottsdale, Arizona in 2009. This grew to around a hundred similar outlets across the U.S., including its New York flagship, which opened in 2015. The company later went international, opening seven retail stores in Canada, one in Australia, and one in the U.K.
Businesses

Amazon Launches Counterfeit Crimes Unit To Fight Knockoffs On Its Store (theverge.com) 75

Amazon has announced that it's launching a new Counterfeit Crimes Unit as the latest effort by the online retailer to fight counterfeit products on its website. The Verge reports: The new team is said to be made up of "former federal prosecutors, experienced investigators, and data analysts," who will work to proactively "go on the offensive" against counterfeiters, instead of just reacting by trying to identify and block bad listings. According to Amazon, the new Counterfeit Crimes Unit will make it easier for the company to file civil lawsuits, aid brands in their own investigations, and work with law enforcement officials in fighting counterfeiters. Earlier this month, 3M sued merchants who used Amazon to sell 3M and counterfeit masks for more than 18 times their standard price. The Trump administration also took aim at Amazon by recently including the company's foreign websites in Canada, the U.K., Germany, France and India in its annual report on "notorious markets" for counterfeit foreign goods.
Chrome

Should Microsoft Release an Edgebook? (zdnet.com) 96

"All the pieces are coming together for Microsoft to launch a direct competitor to Chromebooks..." argues an industry analyst writing for ZDNet: Since adopting the Chromium rendering engine, Microsoft Edge has featured virtually perfect compatibility with Chrome, right down to being able to install extensions from the Chrome app store. It's also enabled Microsoft to more easily support operating systems that Edge didn't previously support such as macOS and Linux. But now that Edge is working well, might Microsoft try to go after Chrome OS? While a "lite" version of Windows has been rumored for years, many of the other pieces are already in place or announced.

First, Microsoft has made no secret of how it covets the education market that has embraced Chromebooks. It has fought back with low-cost Windows notebooks from partners that are competitively priced with such devices but may lack Chrome OS' perception of simplicity and security.

Second, after years of having the web apps of office.com languish as Microsoft emphasized the PC versions, the online suite will be the first to take advantage of Fluid Framework, the company's open-source component framework that allows the embedding of applet functionality and collaboration into a range of container documents such as Edge pages. Third, while the idea of Microsoft limiting the opportunity for Windows developers on a platform might have been unthinkable years ago, times have changed. Many developers, Microsoft included, have made web apps mainstream. Outside of the Windows-boosting Surface team, Microsoft seems indifferent as to where you access its subscription-based client and cloud offerings.

Finally, Microsoft now has the cross-processor architecture support to take the battle to Google -- although, at least for now, it has exclusively focused on high-performance Qualcomm Snapdragon designs as opposed to Mediatek or Allwinner ARM-based chips in budget Chromebooks...

Microsoft's strongest competitive point would be the greater focus on privacy, one of the best reasons to use Edge versus Chrome today.

Books

Bookstores Are Struggling. Is a New E-Commerce Site the Answer? (nytimes.com) 29

The rapid rise of Bookshop.org during the shutdown has been hailed as a boon for independent stores. But some booksellers worry it could become another competitor for online business. From a report: In January, when Andy Hunter, the publisher of a small press, started an online bookstore that he pitched as the indie alternative to Amazon, many in the book business had their doubts. Earlier efforts to create a portal for independent booksellers had done little to chip away at Amazon's market share, and even retailers like Barnes & Noble have struggled to compete. Mr. Hunter felt there was an unexploited opportunity. Seizing even a fraction of Amazon's sales would be a windfall for independent stores, which would receive a cut of the site's profits. Mr. Hunter told investors that within two years, his site, Bookshop, could reach $30 million in annual sales, a projection that struck some as wildly optimistic. Then, in March, the coronavirus pandemic forced bookstores across the United States to shut their doors. Hundreds of bookstore owners, many of whom couldn't enter their stores to fulfill online or phone orders, joined the new site.

Now Bookshop is on track to exceed $40 million in sales this year, blowing past the sum that Mr. Hunter initially hoped to reach by 2022. The site sold some $4.5 million of books in May, and more than $7 million in the first two weeks of June. More than 750 bookstores have joined, and Bookshop has generated more than $3.6 million for stores. The company is preparing to expand its operations to Britain later this year, where it plans to partner with the book wholesaler Gardners. "There were a number of skeptics about whether this would work," said Bradley Graham, co-owner of Politics & Prose in Washington. "Bookshop has certainly worked better than anybody anticipated, because nobody anticipated a pandemic." Some wonder whether Bookshop will remain a viable player in the online retail ecosystem as stores begin to reopen, and customers who turned to the site during the shutdown revert to in-store and curbside shopping. Meanwhile, Amazon, which accounts for some 70 percent of online book sales, has strengthened its position as the world's largest online retailer. The company reported $75.5 billion in sales during its most recent fiscal quarter, a 26 percent increase from the year-ago quarter.

Media

Roku Removes Dedicated QAnon Channel That Launched Last Month (theverge.com) 100

Streaming platform Roku has removed a channel dedicated to the QAnon conspiracy theory movement after facing criticism for letting it slip through its review and moderation processes last month. The Verge reports: The show, called "Q Channel - QAnon Channel," was hosted by popular QAnon supporter Dave Hayes and advertised as a "opinion based shows for getting the truth out, as we know it, about the Qanon movement." A Roku spokesperson tells The Verge, "The channel is no longer on our platform." But the company would not elaborate on why it allowed the show to launch last month.

Roku is best known as a streaming set-top box maker that also produces interface software for smart TVs. In addition to supporting other streaming services, Roku also allows anyone to create a channel that shows up on its platform as if it were any other legitimate source -- like Hulu, Netflix, or scores of verified news channels. That's what Hayes, who goes by the online handle "Praying Medic," did after he began advertising the launch of his dedicated QAnon opinion show in late May. MediaMatters reports the channel was live for nearly two weeks, promoting prominent QAnon voices and the movement's regular slate of rampant misinformation, conspiracy theories, and other false and manipulated news reports. Hayes also said he would be bringing the channel to other streaming platforms, too.
Last week, Google removed three apps related to the QAnon conspiracy theory movement from the Play Store.
Businesses

Apple Opens 100 More US Stores -- With Mandatory Temperature Checks For Customers (appleinsider.com) 68

"Apple is in the process of reopening 100 U.S. retail stores," reports Apple Insider, adding "as expected, those outlets look a lot different post-coronavirus." For example, the company is performing temperature-checks at the door and requiring facial coverings before entering the store. Apple has also indicated that it will provide facial coverings to customers if need be. As you approach the Apple Store, you should notice some changes right away. In the Lynnhaven Mall in Virginia Beach, Virginia, the Apple Store had multiple employees outside to guide customers into lines — one line for walk-ups, and another for reservations. While waiting in line, an employee asks you a series of four questions and takes your temperature:

- Do you currently have a fever?
- Do you currently have a cough?
- Are you currently experiencing any respiratory issues?
- Have you been in contact with any suspected or confirmed cases of COVID-19 in the last 14 days?

Answering "yes" to any question will prevent you from entering the store, even if wearing a mask. Answering "no" across the board will allow you to have your temperature checked. Apple assures customers that data isn't being recorded...

Apple retail is enforcing social distancing measures by mandating six feet of space between customers, reducing the number of products on display, and rearranging store features to allow for more space between them... If a device is handed from customer to employee, the employee will wipe it down on receipt, before beginning service or operation of the device. There are multiple stations with disinfecting wipes and hand sanitizer...

Customer occupancy and store hours have also been reduced, with Apple encouraging customers to purchase online or opt for curbside pickup when possible.

The Internet

Americans, It Turns Out, Would Rather Visit a Store Than Buy Food Online (bloomberg.com) 111

An anonymous reader quotes a report from Bloomberg: Online grocery sales have surged as much as 200% this year, according to Earnest Research, part of a broader boom in home cooking now that thousands of restaurants are closed. The $840 billion grocery industry has been one of the few bright spots amid a pandemic that has infected about 1.7 million Americans, killed almost 100,000 and crushed the economy. Walmart, Amazon and startup Instacart are all reaping the rewards, and some e-commerce prognosticators say the online grocery industry has finally hit an inflection point promised for decades. But how much of that spending shift will stick is guesswork. It's difficult to predict lasting behavior changes from a fear-fueled surge -- growth peaked more than a month ago. Problems with online food shopping also persist. The operations are expensive to run, and limits on capacity and inventory abound right now with supply chains upended. The shopping experience can be clunky and confusing, especially for older consumers. And one thing the pandemic hasn't changed is that Americans still like to squeeze their cantaloupes and eyeball their rib-eyes.

In the pandemic's early days it seemed as though buying online groceries would become routine -- or at least pick up a sizable number of converts. [...] But even in cities hardest hit by the pandemic, more than 7 in 10 people have continued to visit stores for groceries and other essentials, according to surveys by the consulting firm McKinsey & Co. In states with more relaxed restrictions, the figure is more than 8 in 10. Over one-third of shoppers say they'll decrease their use of web groceries or stop ordering food online altogether when shelter-in-place restrictions ease in their area, according to a survey conducted for Bloomberg by Civic Science. Among those who use online grocery pickup services, only half include produce in their orders primarily due to concerns over quality, according to Field Agent, an industry researcher. Fresh food is the thing that consumers are most likely to buy in physical stores exclusively once the pandemic subsides, according to research from Evercore ISI. Items like bottled water, pet food and other bulky, non-perishable household staples have better prospects online, due to the hassle of lugging them out of stores.

Classic Games (Games)

Nvidia's AI Recreates 'Pac-Man' For 40th Anniversary (hypebeast.com) 32

Nvidia recently taught its AI system to recreate the game Pac-Man just by watching it being played. Hypebeast reports: No coding or pre-rendered images were used for the software to base the recreation on. The AI model was simply fed visual data of the game being played alongside controller inputs. From there, the AI recreated what it saw frame by frame, resulting in a playable version of Bandai Namco's most recognizable title. Although it's not a perfect recreation of the title and all its assets, all the mechanics and gameplay goals are the same. NVIDIA even believes this is how AI will be applied to game creation in the future. [Rev Lebaredian, Nvidia's vice president of simulation technology] notes the experiment was done in collaboration with Bandai Namco as it celebrates the 40th anniversary of the classic arcade game.

The artificial intelligence program is called GameGAN, with GAN standing for "generative adversarial network," which is a common architecture used in machine learning. GAN works by attempting to replicate input data while also comparing its work to the original source. If the two don't match, the data is rejected and the program looks for improvements and tries again. Although AI programs have generated virtual gaming spaces before, GameGAN is able to use a "memory module" that allows the program to store an internal map of the digital space it's trying to recreate, leading to a more consistent copy.
The AI was trained on over 50,000 episodes and almost never died, the company says. Nvidia will be releasing the recreated game online in the near future.
Education

Students Are Failing AP Tests Because the College Boards Can't Handle HEIC Images (theverge.com) 204

Many high school students around the country completed Advanced Placement tests online last week but were unable to submit them at the end because the testing portal doesn't support HEIC images -- the default format on iOS devices and some newer Android phones. The Verge reports: For the uninitiated: AP exams require longform answers. Students can either type their response or upload a photo of handwritten work. Students who choose the latter option can do so as a JPG, JPEG, or PNG format according to the College Board's coronavirus FAQ. But the testing portal doesn't support the default format on iOS devices and some newer Android phones, HEIC files. HEIC files are smaller than JPEGs and other formats, thus allowing you to store a lot more photos on an iPhone. Basically, only Apple (and, more recently, Samsung) use the HEIC format -- most other websites and platforms don't support it. Even popular Silicon Valley-based services, such as Slack, don't treat HEICs the same way as standard JPEGs.

[Nick Bryner, a high school senior in Los Angeles] says many of his classmates also tried to submit iPhone photos and experienced the same problem. The issue was so common that his school's AP program forwarded an email from the College Board to students on Sunday including tidbits of advice to prevent submission errors. "What's devastating is that thousands of students now have an additional three weeks of stressful studying for retakes," Bryner said. The email Bryner received doesn't mention the HEIC format, though it does link to the College Board's website, which instructs students with iPhones to change their camera settings so that photos save as JPEGs rather than HEICs. The company also linked to that information in a tweet early last week.
In a statement emailed to The Verge, the College Board said that "the vast majority of students successfully completed their exams" in the first few days of online testing, "with less than 1 percent unable to submit their responses." The company also noted that "We share the deep disappointment of students who were unable to submit responses."
Television

ScreenHits TV To Launch Streaming Aggregator To Combat 'Subscription Fatigue' (hollywoodreporter.com) 47

Technology company ScreenHits is launching ScreenHits TV, a streaming video aggregator app that lets consumers bundle different services together in a single interface. From a report: The service creates a one-stop electronic programming guide where users can search the libraries of both free and subscription streaming platforms, as well as live online TV without jumping from platform to platform and without having to repeatedly sign up for new services. Subscribers of SVOD platforms such as Netflix, Disney+, Amazon Prime, HBO Go, MUBI and other streaming services, including BBC iPlayer, can integrate their existing services within the app, which is set to go live across multiple territories, including the U.S. and the U.K., by the end of this month. Entry-level subscriptions to ScreenHits will start at $1.99 per month and will initially be available on Samsung Smart TVs, Amazon Fire Stick, Apple Store, Google Chrome, Android and for the desktop.
The Almighty Buck

US Retail Sales Plunged a Record 16 Percent In April As Virus Hit (apnews.com) 24

An anonymous reader quotes a report from The Associated Press: U.S. retail sales tumbled by a record 16.4% from March to April as business shutdowns caused by the coronavirus kept shoppers away, threatened the viability of stores across the country and further weighed down a sinking economy. The Commerce Department's report Friday on retail purchases showed a sector that has collapsed so fast that sales over the past 12 months are down a crippling 21.6%. The severity of the decline is unrivaled for retail figures that date back to 1992. The monthly decline in April nearly doubled the previous record drop of 8.3% -- set just one month earlier.

The sharpest declines from March to April were at clothing, electronics and furniture stores. A long-standing migration of consumers toward online purchases is accelerating, with that segment posting a 8.4% monthly gain. Measured year over year, online sales surged 21.6%. Other than online, not a single retail category was spared in April. Auto dealers suffered a monthly drop of 13%. Furniture stores absorbed a 59% plunge. Electronics and appliance stores were down over 60%. Retailers that sell building materials posted a drop of roughly 3%. After panic buying in March, grocery sales fell 13%. Clothing-store sales tumbled 79%, department stores 29%. Restaurants, some of which are already starting to close permanently, endured a nearly 30% decline despite shifting aggressively to takeout and delivery orders.
Economists estimate that the gross domestic product (GDP) is shrinking in the April-June quarter at a roughly 40% annual rate. That would be the deepest quarterly drop on record.

Joshua Shapiro, chief U.S. economist for the consultancy Maria Fiorini Ramirez, said he thinks retail sales should rebound somewhat as states and localities reopen their economies. But he said overall sales would remain depressed "because there is going to be a big chunk of the lost jobs that don't come back."
Network

The Epic Games Store Goes Down As Everyone Tries To Get GTA V For Free (extremetech.com) 41

The Epic Games Store has been down for several hours as people flood the service to snap up GTA V for free. "We are currently experiencing high traffic on the Epic Games Store," Epic acknowledges in a tweet. "We are aware that users may be encountering slow loading times, 500 errors, or launcher crashing at this time and we are actively working to scale. We'll provide an update as soon as we can." ExtremeTech reports: The surge in traffic for the Epic Game Store has apparently been intense enough that it has actually created issues for related Epic services like Epic Battle Breakers and Fortnite.

If you can't get on the EGS to pick up your copy of the game, don't worry -- it's going to be free through May 21. It isn't clear which edition of the game Epic is giving away, however, because nobody can log in to check. Rumors ran wild on this point, with some implying Epic would give away the "latest premium edition with additional content." At the very least, the rumor is that this represents the complete title, not just a front-end for accessing either the single-player campaign or GTA Online.
Epic is having something of a banner week. "First, Tim Sweeney's company wowed the internet with the new PS5 demo built on Unreal Engine 5," reports ExtremeTech. "Now the EGS has broken down under the weight of Grand Theft Auto, which puts Epic news front-and-center before PC gamers who might not have cared about the console announcement."

Also worth mentioning is the company on Wednesday launched Epic Online Services, giving developers free access to the same kinds of tools used to support Epic Games' massive Fortnite player base.

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