On Wednesday, Apple CEO Tim Cook issued a dire warning to his investors. Apple, the world's first trillion dollar company, lowered its revenue forecast for the first time since 2002, thanks primarily to China, he said. But there was at least one more issue at play.

Motherboard: The lengthy letter cites, specifically, that people are buying fewer iPhones because they are repairing their old ones. Apple has long fought efforts that would make iPhones easier to repair: It has lobbied against right to repair efforts in several states, doesn't sell iPhone replacement parts, sued an independent repair professional in Norway, worked with Amazon to get iPhone and MacBook refurbishers kicked off Amazon Marketplace, and has deals with electronics recyclers that require them to shred iPhones and MacBooks (as opposed to allowing them to be refurbished.) The Department of Homeland Security, meanwhile, has seized iPhone replacement parts from prominent right to repair activists in the United States.

[...] Apple has never clearly articulated why it doesn't want people to fix their own iPhones or to have independent experts repair them. It has previously said that iPhones are "too complex" for users to repair them, even though replacing a battery is pretty easy and is done by average users all the time. But the fact that repair hurts Apple's bottom line came out in Cook's official communication with shareholders, who he is legally obligated to tell the truth to.

Apple has for years been a premium brand that rarely, if ever discounted products. Every year, the company could raise prices on products, and consumers would not only happily pay, but stand in long lines for the privilege of doing so. From a report: So when Apple started putting misleading, but seemingly consumer-friendly posters in front of Apple Stores at the end of 2018 offering a new iPhone model for $300 off (with trade-in of your current phone), you know something different happened for the company this year. Consumers fought back. Many analysts have reported that in the wake of poorer-than-expected sales for this year's crop of iPhones, Apple cut back on production, including on the $1,100 iPhone XS Max, the $999 iPhone XS and the XR, the "budget" model that replaced the previous entry-level new phone, the $349 SE. The price for the XR (the one Apple is hawking discounts for): $749.

"This should be a wakeup call for Apple," says Daniel Ives, an analyst with Wedbush Securities. "They swung, and they really missed." The prices on the new phones are "far too high," says Terry Walton, a tourist from Auckland, New Zealand. He has an iPhone 7 and didn't even consider any of the X-series iPhones because it still works just fine. Upgrading "didn't enter my mind at all," he says. It wasn't just iPhones that got price hikes. Apple also upped the cost of the top-of-the-line iPad to $1,000 as well (or over $2,800 for a loaded model) and added $300 to the cost of the Mac Mini and new MacBook Air computers.

LG has unveiled two new laptops in its Gram lineup in advance of CES in Las Vegas next month, and the Gram 17 looks like a stunner. LaptopMag: It weighs just 3 pounds, which is crazy light for a notebook with a 17-inch display. That's the same weight as the 13-inch MacBook Pro with Touch Bar. A typical 17-inch laptop weighs 6 to 6.5 pounds, so getting such a big screen in such a lightweight package is definitely no small feat.

Does that mean the specs skimpy? Nope. LG says the 15 x 10.5 x 0.7-inch Gram 17 packs a 8th-generation Intel Core i7-8565U, up to 16GB of RAM and a 512GB SSD. (There's also a slot for an additional SSD). The Gram 17's 72W battery is rated for up to 19.5 hours of usage, which we will obviously put to the test once we get our hands on the laptop. Other highlights include a sharp 2560 x 1600 pixel display with a 16:10 aspect ratio, a fingerprint reader and a chassis that's rated MIL-STD-810G for durability. LG's website lists a suggested price of $1,699.99 for the LG Gram 17.

An anonymous reader shares a report: Apple has never made cheap stuff. But this fall many of its prices increased 20 percent or more. The MacBook Air went from $1,000 to $1,200. A Mac Mini leaped from $500 to $800. It felt as though the value proposition that has made Apple products no-brainers might unravel. For some perspective, we charted out the past few years of prices on a few iconic Apple products. Then we compared them with other brands and some proprietary data about Americans' phone purchase habits from mobile analytics firm BayStreet Research.

What we learned: Being loyal to Apple is getting expensive. Many Apple product prices are rising faster than inflation -- faster, even, than the price of prescription drugs or going to college. Yet when Apple offers cheaper options for its most important product, the iPhone, Americans tend to take the more expensive choice. So while Apple isn't charging all customers more, it's definitely extracting more money from frequent upgraders.

[...] Apple says prices go up because it introduces new technologies such as Face ID and invests in making products that last a long time. Yet it has clearly been feeling price discomfort from some quarters. This week, amid reports of lagging sales that took its stock far out of the trillion-dollar club, it dedicated its home page to a used-car sales technique that's uncharacteristic for an aspirational luxury brand. It offered a "limited-time" deal to trade in an old iPhone and get a new iPhone XR for $450, a $300 discount.

AmiMoJo shares a report from 9to5Mac: Apple is facing a new class action lawsuit claiming that it sells select iMac and MacBook models without needed dust filters. In turn, this causes issues such as display imprecations, slowing performance, and more, the lawsuit alleges. The iMac and MacBook lawsuit is being brought forward by law firm Hagens Berman Sobol Shapiro, which is a class action litigation firm that has gone after Apple before. Most notably, the firm won the infamous $450 million ebooks pricing case against Apple. Since then, Hagens Berman has levied other suits at Apple, including one regarding the performance throttling of iPhones. Hagens Berman's latest lawsuit reads in part: "iMac and MacBook owners have reported dark smudges and spots on the interior of the screens of their desktop computers as well as excessive slowness and break downs of their computers related to the lack of filter on Apple computers. The computer intakes air to cool its components, but with no filter, dust gets trapped inside. This affects the screen and logic board of the computer, leading to dust stuck behind the screen and gummed up motherboards, causing the computer to run slow and/or overheat."

Hagens Berman says "Apple refuses to remedy the defect," instead forcing affected customers to pay "more than $500 to fix this screen defect, and even more if they wish to replace parts integral to the computer's sped and performance." "We believe Apple owes it to the purchasers of these premium, high-end computers to pay for the widespread defect, and we seek to represent iMac owners to recover their losses in costs to repair this defect, or for their loss of use of their computer."

An anonymous reader shares a report from The Verge about Apple's new security-focused T2 chip found in the newest Mac computers. The introduction of the chip "has renewed concerns that Apple is trying to further lock down its devices from third-party repair services," The Verge reports. From the report: The T2 is "a guillotine that [Apple is] holding over" product owners, iFixit CEO Kyle Wiens told The Verge over email. That's because it's the key to locking down Mac products by only allowing select replacement parts into the machine when they've come from an authorized source -- a process that the T2 chip now checks for during post-repair reboot. "It's very possible the goal is to exert more control over who can perform repairs by limiting access to parts," Wiens said. "This could be an attempt to grab more market share from the independent repair providers. Or it could be a threat to keep their authorized network in line. We just don't know." Apple confirmed to The Verge that this is the case for repairs involving certain components on newer Macs, like the logic board and Touch ID sensor, which is the first time the company has publicly acknowledged the tool's use. But Apple could not provide a list of repairs that required this or what devices were affected. It also couldn't say whether it began this protocol with the iMac Pro's introduction last year or if it's a new policy instituted recently.

First revealed last month by MacRumors and Motherboard, both of which got their hands on an internal Apple document, the T2 chip could render a computer inoperable if, say, the logic board is replaced, unless the chip recognizes a special piece of diagnostic software has been run. That means if you wanted to repair certain key parts of your MacBook, iMac, or Mac mini, you would need to go to an official Apple Store or a repair shop that's part of the company's Authorized Service Provider (ASP) network. If you want to repair or rebuild portions of those devices on your own, you simply can't -- at least, according to this document. The parts affected, according to the document, are the display assembly, logic board, top case, and Touch ID board for the MacBook Pro, and the logic board and flash storage on the iMac Pro. It is also likely that logic board repairs on the new MacBook Air and Mac mini are affected, as well as the Mac mini's flash storage. Yet, the document, which is believed to have been distributed earlier this year, does not mention those products because they were unannounced at the time. Regardless, to replace those parts, a technician would need to run what's known as the AST 2 System Configuration suite, which Apple only distributes to Apple Stores and certified ASPs. So DIY shops and those out of the Apple network would be out of luck.

AmiMoJo writes: Apple's new-generation Macs come with a new so-called Apple T2 security chip that's supposed to provide a secure enclave co-processor responsible for powering a series of security features, including Touch ID. At the same time, this security chip enables the secure boot feature on Apple's computers, and by the looks of things, it's also responsible for a series of new restrictions that Linux users aren't going to like.

The issue seems to be that Apple has included security certificates for its own and Microsoft's operating systems (to allow running Windows via Bootcamp), but not for the certificate that was provided for systems such as Linux. Disabling Secure Boot can overcome this, but also disables access to the machine's internal storage, making installation of Linux impossible.

iFixit has released their teardown of the new Mac mini, providing a look inside the portable desktop computer. Some of the notable findings include user-upgradable RAM and soldered CPU and SSD. Mac Rumors reports: While the RAM in the previous-gen Mac mini from 2014 was soldered to the logic board, the new Mac mini has user-upgradeable RAM, as discovered earlier this week. As seen in older iMacs, the RAM is protected by a perforated shield that allows the memory modules to operate at a high frequency of 2666 MHz without interfering with other device functions, according to iFixit. To upgrade the RAM, the shield can be removed by unfastening four Torx screws.

Other silicon on the logic board of this particular Mac mini includes the Apple T2 security chip, a 3.6GHz quad-core Intel Core i3 processor, Intel UHD Graphics 630, 128GB of flash storage from Toshiba, an Intel JHL7540 Thunderbolt 3 controller, and a Gigabit Ethernet controller from Broadcom. Despite the good news about the RAM, the CPU and SSD are soldered to the logic board, as are many ports, so this isn't a truly modular Mac mini. iFixit awarded the new Mac mini a repairability score of 6/10, with 10 being the easiest to repair, topping the latest MacBook Air, MacBook, MacBook Pro, iMac, and iMac Pro, and trailing only the 2013 Mac Pro.

Apple is introducing a new "Repair Vintage Apple Products Pilot" program that will extend the period of time customers can receive repairs for older devices. "The new program at first will include the iPhone 5 and other Apple products that are about to become obsolete, and in the coming weeks will add more products to the list for devices that previously lost repair support," reports 9to5Mac. Some of the devices that will be included on the list include the iPhone 4s and MacBook Pro (15-inch, Mid 2012). From the report: Apple has long had a 5-7 year lifespan for repairing its products, meaning that owners of an iPhone, iPad or Mac can have repairs performed through Apple or an authorized service provider even when not under warranty. Usually after 5-7 years, products are then classified as "vintage" or "obsolete" (depending on the country and local laws) and Apple staff no longer offers parts or repairs. The company maintains a list of products that are classified as vintage and obsolete on its website.

For the new Pilot program, Apple will only be offering repairs for vintage devices based on part availability. Otherwise customers will be told that inventory isn't available because the product is considered vintage. So the new program doesn't guarantee you a repair, but it's a nice change from Apple's previous policy where it stopped offering repairs entirely after classifying devices as vintage.

A series of benchmark results have shown up on Geekbench for the new iPad Pro, and its new eight-core A12X Bionic chip is truly a powerhouse. From a report: The new iPad Pro achieved single-core and multi-core scores of 5,025 and 18,106 respectively based on an average of two benchmark results, making it by far the fastest iPad ever and comparable even to the performance of the latest 15-inch MacBook Pro models with Intel's six-core Core i7 chips. We've put together a chart that compares Geekbench scores of the new iPad Pro and various other iPad, Mac, and iPhone models.

That the new iPad Pro rivals the performance of the latest 15-inch MacBook Pro with a 2.6GHz six-core Core i7 processor is impressive, but even more so when you consider that the tablet starts at $799. The aforementioned MacBook Pro configuration is priced at $2,799, although with 512GB of storage. Even the new 11-inch iPad Pro with 512GB of storage is only $1,149, less than half that of the Core i7-equipped MacBook Pro.

An anonymous reader quotes a report from TechCrunch: Buried in Apple's latest range of MacBooks -- including the MacBook Pro out earlier this year and the just-announced MacBook Air -- is the new T2 security chip, which helps protect the device's encryption keys, storage, fingerprint data and secure boot features. Little was known about the chip until today. According to its newest published security guide, the chip comes with a hardware microphone disconnect feature that physically cuts the device's microphone from the rest of the hardware whenever the lid is closed. "This disconnect is implemented in hardware alone, and therefore prevents any software, even with root or kernel privileges in macOS, and even the software on the T2 chip, from engaging the microphone when the lid is closed," said the support guide. The camera isn't disconnected, however, because its "field of view is completely obstructed with the lid closed." Apple said the new feature adds a "never before seen" level of security for its Macs, without being quite so blunt as to say: Macs get malware too.

Apple is turning its attention to a range of devices it has not upgraded in recent years. Alongside the new MacBook Air that the company unveiled on Tuesday, it is also upgrading the Mac Mini for the first time in four years, and also has a new iPad Pro in the offering. Regarding the new Mac Mini: It has Intel's 8th generation processors -- in four- and six-core i7, i5, and i3 flavors -- and 60 percent faster graphics. The processor's paired with up to 64GB of RAM (8GB comes on standard) at 2666MHz and up to 2TB of SSD storage -- double the capacity of previous Mac Minis. Overall, it's up to 5 times faster than the previous-gen models, Apple claims, and can drive 4K and 5K Thunderbolt displays and output in three formats. In terms of ports, there's plenty to go around: two USB-A, HDMI 2.0 video, four Thunderbolt USB-C, an audio out port, and a Gigbabit Ethernet port (you can add up to 10 Gigabit Ethernet, if you so choose). Also onboard is Apple's T2 chip. It's a 64-bit ARMv8 chip -- a variant of Apple's A10 -- that runs Apple's custom BridgeOS 2.0 operating system (an Apple watch derivative). The new Mac Mini starts at $799. Regarding the new iPad Pro: After months of rumors, Apple has today announced a completely redesigned iPad Pro with slimmed-down bezels, Face ID, a USB-C port, and far more powerful specs than its predecessor. Just like prior years, the new iPad Pro comes in two screen sizes: 11-inch and 12.9-inch. The 11-inch model has essentially the same proportions as the prior 10.5-inch model. And the 12.9-inch model puts the same-sized display into a much smaller form factor. The new iPad Pro starts at $799 for the 11-inch and $999 for the 12.9-inch. Preorders begin today and it ships November 7th. The new Pro is the company's first iPad not to include a home button, which allowed Apple to extend the screen vertically for a much more immersive experience. The bezels have been downsized on all four sides. [...] But something else has been removed, too: the headphone jack. There's no 3.5mm port visible on any of the device's sides, meaning that buyers will need a USB-C-to-headphone dongle to listen to music through wired headphones. The 11-inch iPad Pro starts at $799. The 12.9-inch version starts at $999. It goes on sale today and ships on November 7.

At an event on Tuesday, Apple announced an update to one of its most popular laptops, the MacBook Air. The 13.3-inch laptop now has a 13.3-inch Retina display with four times the resolution with thin bezels, but moves to two USB-C ports only. Other features of it include: T2 chip for TouchID, three-mic array for better voice recognition, new butterfly keyboard (the same module the company used in this year's MacBook Pro lineup -- which as you might remember are not reliable), eGPU and 5K display support, 8th-gen Intel Core i5, up to 16GB 2333MHz memory, up to 1.5TB SSD, 2.75 pounds. It is made of 100 percent recycled aluminum. It starts at $1,199 and ships starting November 7.

Bloomberg highlights all the big announcements expected to be made next week at Apple's October hardware event, such as an iPad Pro with a USB-C port instead of a Lightning port, a MacBook Air successor, and a new Mac Mini. From the report: The update to the iPad Pro will be the most significant in the product's history. The device was originally launched in 2015 in part as a counter-measure to Microsoft's Surface Pro, which gained a following with business users seeking large tablets with support for attachable keyboards and styluses. The iPad Pro models, which have larger screens, better cameras, and faster processors, are more expensive, which has sustained revenue growth. [Some of the new features, according to people familiar with the plans, include a nearly edge-to-edge display with slimmer bezels, a USB-C connector, Face ID, Animojis, a faster processor (variant of the A12 Bionic chip), a custom Apple graphics chip, and an updated Apple Pencil.]

For the Mac, Apple is planning its first wide-ranging upgrades since June 2017. The MacBook Air and Mac mini, a small desktop machine without a screen, have gone several years without notable changes. This, combined with interest in larger smartphones and competing PCs, led Apple to report the fewest Mac sales since 2010 in its fiscal third quarter. [Apple is reportedly planning a new entry-level laptop to replace the aging MacBook Air. It's expected to have a higher-resolution 13-inch screen, as well as slimmer bezels around the display. The Mac mini will have new processors and features for professional users. Apple's also working on refreshed iMacs, iMac Pros, and 12-inch MacBooks with faster processors, and at least some of these updates could be ready for the October launch.] The event's theme is "making," and it will take place in New York City on Tuesday at 10:00am EST.

Readers share a column: Apple is no longer the king of the smartphone camera, but that's just a small component of a company in (highly profitable) stagnation. It wasn't that long ago that anyone who cared about taking great photos on their phone was destined to buy an iPhone (whether they wanted it or not) just by sheer brilliance of its miniaturized camera tech. But something happened over the last 18 months that's changed the dynamic for consumers in the market: Samsung and especially Google have started producing handsets that equal or surpass Apple's devices with their picture-taking quality.

[...] But Google is not Facebook, and while I give up some of my data to the company, what I get in return has sizable value -- apps I use for hours every day, predictive services that actually work, photo processing that means I'm less likely to miss an important moment. To be clear: the stuff Google and Amazon are doing right now isn't just cool and doesn't solely serve their corporate interests -- it matters in very real ways to consumers, with touchpoints they encounter every day where Apple can't even get a word in edgewise.

[...] Coming in second in the camera space alone might not be that big of an issue, but Apple has also had significant problems with its hardware recently -- not just with quality control, but in pure design terms as well (who could have predicted that in 2018 people would be touting Microsoft as the industry leader in design?). Siri continues to be a running joke among most people I know -- tech enthusiasts and average users alike. Apple's iCloud efforts have amounted to little more than a "hard disk in the sky" (a famous Jobsian turn of phrase). And is it the best experience for consumers to be forced into Apple Mail, Apple Maps, iTunes, Apple Music, and Apple Photos at every turn? Can you honestly say they're the best at what they do?

Apple will hold its next big product announcement in New York later this month, the company said today. BuzzFeed News: It's the first time Apple, which usually holds these events in the Bay Area, will roll out new devices in New York City. It'll happen at the Brooklyn Academy of Music, on October 30. The company is widely expected to refresh its iPad and possibly the MacBook Air lineups at the event.

Casey Johnston, writing for The Outline: Apple never actually caved to user complaints that its top-of-the-line computers developed sticky or dead keyboards very easily, despite having now been served with several keyboard-related class action lawsuits. In June, the company offered to repair computers with these keyboards for free for four years following the date of purchase (the cost of being without their computer notwithstanding). It claimed only a "small percentage" of users were affected. I was one of them, several times, and there were many, many others. Compared to this time last year, its computer sales are down ten percent, and not a few people have been holding off on purchasing any computer from its line in fear of getting stuck with a keyboard that doesn't work.

In July, Apple slightly redesigned the very low profile butterfly keyboard on its MacBooks and MacBook Pros, not because "a small percentage" of the previous version was rendered useless by a speck of dust, the company said, but to make it quieter; it even invited the tech press to try it out. iFixit teardowns of the hardware revealed that, in fact, Apple had added a silicone membrane under the keys that looks quite a bit like it's meant to keep dust and debris from lodging under the key and locking it up. Was that the idea? No, Apple unequivocally said. [...] But checking around online, it appears the new keyboards have the same old issues. They may be delayed, but they happen nonetheless. The MacRumors forum has a long thread about the the "gen 3 butterfly keyboard" where users have been sharing their experiences since Apple updated the design.

After it was reported that proprietary diagnostic software was needed in order to replace key parts on computers equipped with Apple's T2 chip, iFixit decided to put that claim to the test by replacing a part on a brand-new 2018 MacBook Pro. They found that after pulling it apart and replacing the display, it still worked -- even without the software. Engadget reports: As they put it, any "secret repair kill switch hasn't been activated -- yet." So far, it has limited approaches that limit repairs based on security to the TouchID and FaceID sensors that require specialized software, as I noted yesterday, even though people have reported trouble with the ambient light sensor after replacing iPhone displays. While it's possible that a future software update could change things and make it require specialized software that only official Apple Stores and authorized service centers have access to, we're not there yet. Passing "right to repair" laws currently under consideration could be a big step to guaranteeing things stay that way.

An anonymous reader quotes a report from Motherboard: Apple has introduced software locks that will effectively prevent independent and third-party repair on 2018 MacBook Pro computers, according to internal Apple documents obtained by Motherboard. The new system will render the computer "inoperative" unless a proprietary Apple "system configuration" software is run after parts of the system are replaced. According to the document, which was distributed to Apple's Authorized Service Providers late last month, this policy will apply to all Apple computers with the "T2" security chip, which is present in 2018 MacBook Pros as well as the iMac Pro. The software lock will kick in for any repair which involves replacing a MacBook Pro's display assembly, logic board, top case (the keyboard, touchpad, and internal housing), and Touch ID board. On iMac Pros, it will kick in if the Logic Board or flash storage are replaced. The computer will only begin functioning again after Apple or a member of one of Apple's Authorized Service Provider repair program runs diagnostic software called Apple Service Toolkit 2.

An anonymous reader writes: Apple has quietly fixed a security issue affecting some laptops that shipped with Intel chips that were mistakenly left configured into "manufacturing mode." The issue was discovered by two security researchers bug hunting for security flaws in Intel's Management Engine. While digging around through the tens of ME configuration options, the two spotted a feature that they believed could lead to problems, if left enabled by accident on Intel chips.

The configuration they eyed was named Manufacturing Mode, and it's an Intel ME option that desktop, server, laptop, or mobile OEMs can enable for Intel chips and use it for testing ME's remote management features. As the name implies, this configuration option should be enabled only on manufacturing lines to enable automated configuration and testing operations, but disabled before shipping the end product. Leaving an Intel ME chip in Manufacturing Mode allows attackers to change ME settings and disable security controls, opening a chip for other attacks.

The two researchers said they only tested Lenovo and Apple laptops for the presence of Intel ME chips in Manufacturing Mode. Other laptops or computers may also be affected. Instructions on how to spot Intel ME chips in Manufacturing Mode and how to disable it are available here. Apple fixed the issue in June, with the release of macOS High Sierra 10.13.5, and Security Update 2018-003 for macOS Sierra and El Capitan.