An anonymous reader asks: "I have an extremely unpleasant person to whom I directly report. I have no desire to leave my company until I've accomplished certain personal (read: financial) goals, but that will probably be, at the least, 12-30 months. In the meantime, I'd like to start resolving the personality clashes that me and this individual seem to constantly find ourselves in, with the hopes of perhaps extending my stay. Unfortunately, it's beyond my current mediating skills. Have you found any particular books, articles, texts, outlooks, or strategies which they have found valuable with respect to resolving personality conflicts in the workplace, or in a larger sense, mediating, arbitrating, or resolving disagreements?"