The city council of Minneapolis on Thursday voted 10-3 to allow rideshare drivers to be paid the local minimum wage of $15.57 an hour, overriding the mayor's veto of the bill. As a result, Lyft and Uber said they will cease operations in the city. From a report: Lyft said in a statement the bill was "deeply flawed" and that the ordinance makes its "operations unsustainable." "We support a minimum earning standard for drivers, but it should be done in an honest way that keeps the service affordable for riders," said a Lyft spokesperson. Uber said in a statement obtained by CNN that it's "disappointed the council chose to ignore the data and kick Uber out of the Twin Cities, putting 10,000 people out of work and leaving many stranded."

The ordinance mandates rideshare drivers make at least $1.40 per mile and $0.51 per minute within Minneapolis. However, the analysis Frey referred to showed lower numbers -- $0.89 per mile and $0.49 per minute -- to make minimum wage. The mayor is imploring local politicians to come up with a solution before May 1. The rideshare services say that user prices would double if they stayed in the city.

Refund fraud groups are exploiting lenient refund policies, resulting in significant losses for retailers like Amazon and prompting civil lawsuits and arrests. The scheme has become so pervasive that groups now market their services on Reddit, TikTok and Telegram. CNBC reports: Fraud groups are taking advantage of retailers' lenient return policies, experts told CNBC, which often include unlimited free returns and sometimes even a preference that customers keep the items. It's ballooned into a massive problem for retailers, costing them more than $101 billion last year, according to a survey by the National Retail Federation and Appriss Retail. The figure includes multiple forms of fraud, such as sending back clothing after it's been worn, known as "wardrobing," and returning shoplifted merchandise, the survey said.

In December, Amazon filed a lawsuit against Page and 47 other people across the globe with alleged ties to Rekk, accusing them of conspiring to steal millions of dollars worth of products in a refund fraud operation. Amazon described these services as "illegitimate 'businesses'" that look to "exploit the refund process for their own financial gain to the detriment of honest consumers and retailers who must bear the brunt of increased costs, decreased inventory, and service disruption that impacts genuine customers." An Amazon spokesperson said the company is addressing the issue "head on" through specialized teams and machine learning tools that detect and prevent refund fraud.

Here's how it works: A shopper buys a product online and sends the order information to a group such as Rekk, which then poses as the customer in requesting a refund. Amazon refunds the money to the customer, who then pays the fraud group usually between 15% and 30% of the refund amount, often via PayPal or with bitcoin. That means the customer ends up buying the product for what amounts to a huge discount. The fraud group then pays the conspiring employee at the retailer, typically a certain amount for a batch of packages the employee scans as returned.

Roman Sterlingov, the founder of a $400 million crypto-mixing service called Bitcoin Fog, has been convicted of money laundering in a United State District Court on Tuesday. Other charges include money laundering conspiracy, operating an unlicensed money-transmitting business, and violations of the D.C. Money Transmitters Act. CoinTelegraph reports: Sterlingov, however, had argued throughout the trial that he was only a user of the service, and not its operator. His attorney, Tok Ekeland said in a March 12 X post that his team will appeal the verdict. According to evidence presented at the trial, Sterlingov operated Bitcoin Fog from October 2011 to April 2021, which acted as a money laundering service for "criminals seeking to hide their illicit proceeds from law enforcement."

The service moved over 1.2 million Bitcoin over the decade-long operation -- worth $400 million at the time of the transactions -- with the bulk of cryptocurrency coming from darknet marketplaces tied to narcotics, computer fraud abuse and identity theft, the government said. Bitcoin Fog also served distributors of child sexual abuse material. Evidence used to convict Sterlingov found that the "vast majority" of crypto deposited to his crypto exchange accounts came from "Bitcoin clusters" associated with Bitcoin Fog. "Evidence presented at trial clearly showed that the defendant laundered hundreds of millions of illicit funds from the dark web through Bitcoin Fog in an attempt to conceal the origin of those funds," said Internal Revenue Service (IRS) Criminal Investigation Chief Jim Lee.

Jess Weatherbed reports via The Verge: Midjourney says it has banned Stability AI staffers from using its service, accusing employees at the rival generative AI company of causing a systems outage earlier this month during an attempt to scrape Midjourney's data. Midjourney posted an update to its Discord server on March 2nd that acknowledged an extended server outage was preventing generated images from appearing in user galleries. In a summary of a business update call on March 6th, Midjourney claimed that "botnet-like activity from paid accounts" -- which the company specifically links to Stability AI employees -- was behind the outage.

According to Midjourney user Nick St. Pierre on X, who listened to the call, Midjourney said that the service was brought down because "someone at Stability AI was trying to grab all the prompt and image pairs in the middle of a night on Saturday." St. Pierre said that Midjourney had linked multiple paid accounts to an individual on the Stability AI data team. In its summary of the business update call on March 6th (which Midjourney refers to as "office hours"), the company says it's banning all Stability AI employees from using its service "indefinitely" in response to the outage. Midjourney is also introducing a new policy that will similarly ban employees of any company that exercises "aggressive automation" or causes outages to the service.

St. Pierre flagged the accusations to Stability AI CEO Emad Mostaque, who replied on X, saying he was investigating the situation and that Stability hadn't ordered the actions in question. "Very confusing how 2 accounts would do this team also hasn't been scraping as we have been using synthetic & other data given SD3 outperforms all other models," said Mostaque, referring to the Stable Diffusion 3 AI model currently in preview. He claimed that if the outage was caused by a Stability employee, then it was unintentional and "obviously not a DDoS attack." Midjourney founder David Holz responded to Mostaque in the same thread, claiming to have sent him "some information" to help with his internal investigation.

America's Department of Justice "has launched a criminal investigation into the Boeing jetliner blowout that left a gaping hole on an Alaska Airlines plane," reports the Associated Press, citing a report from the Wall Street Journal.

"As part of the new investigation, the Justice Department has interviewed pilots and flight attendants on the flight..." the Journal reports. "Investigators have taken steps to begin notifying Alaska passengers on board during the Jan. 5 accident that they are potential crime victims in the case, according to a document viewed by The Wall Street Journal." The probe would inform the Justice Department's review of whether Boeing complied with an earlier settlement that resolved a federal investigation following two fatal 737 MAX crashes in 2018 and 2019. Investigations don't always result in formal charges of wrongdoing.

Separately, investigators with the Transportation Department's Inspector General's office in recent weeks have been seeking to interview Federal Aviation Administration officials in the Seattle area who oversee Boeing's manufacturing...

If the Justice Department finds that Boeing violated the terms of the 2021 settlement, the company could face prosecution on the original count of defrauding the U.S. Alternatively, the government could seek to extend the probationary, three-year agreement that requires Boeing to update the Justice Department on its compliance improvements.
In a related development, Boeing "has acknowledged in a letter to Congress that it cannot find records for work done on the door panel of the Alaska Airlines plane," reports the Associated Press: "We have looked extensively and have not found any such documentation," Ziad Ojakli, Boeing executive vice president and chief government lobbyist, wrote to Sen. Maria Cantwell on Friday. The company said its "working hypothesis" was that the records about the panel's removal and reinstallation on the 737 MAX final assembly line in Renton, Washington, were never created, even though Boeing's systems required it.
Not having the documents "raises concerns about quality assurance, quality management safety management systems within Boeing," said the chair of the National Transportation Safety Board earlier this week.

"This is a serious, potentially illegal, lapse in standard aviation manufacturing quality processes," reports the Seattle Times.

Meanwhile, America's National Transportation Safety Board is also investigating a United Airlines Boeing 737-8 flight "that last month experienced 'stuck' rudder pedals," reports Axios, "after touching down in Newark, per a preliminary report released Thursday." The captain reported that during the landing rollout, which is after touchdown but before the plane slows to taxi speed, the pedals did not respond to foot pressure and remained stuck. "The captain used the nosewheel steering tiller to keep the airplane near the runway centerline while slowing to a safe taxi speed before exiting the runway onto a high-speed turn-off," the report states.

Shortly after, the rudder pedals began to operate normally, the captain said. There were no injures and the airplane was removed from service for maintenance and troubleshooting. An inspection found no obvious malfunctions, said the National Transportation Safety Board. After removing the rudder system components, United conducted a second flight test and found the rudder controls operated normally, per the report. "With coordination with United, the issue was successfully resolved with the replacement of three parts and the airplane returned to service last month," Boeing said in a statement, adding that this is the only report of such an issue that they've received for the 737 MAX fleet.

The investigation is ongoing.

Google's swanky new office building located on the Alphabet's Mountain View, California headquarters has been "plagued for months by inoperable, or, at best, spotty Wi-Fi," reports Reuters citing six people familiar with the matter. "Its recliner-laden collaborative workspaces do not work well for teams carting around laptops, since workers must plug into ethernet cables at their desks to get consistent internet service. Some make do by using their phones as hotspots." From the report: The company promoted the new building and surrounding campus in a 229-page glossy book highlighting its cutting-edge features, such as "Googley interiors" and "an environment where everyone has the tools they need to be successful."

But, a Google spokeswoman acknowledged, "we've had Wi-Fi connectivity issues in Bay View." She said Google "made several improvements to address the issue," and the company hoped to have a fix in coming weeks. According to one AI engineer assigned to the building, which also houses members of the advertising team, the wonky Wi-Fi has been no help for Google pushing a three day per week return-to-office mandate. "You'd think the world's leading internet company would have worked this out," he said.

Managers have encouraged workers to stroll outside or sit at the adjoining cafe where the Wi-Fi signal is stronger. Some were issued new laptops recently with more powerful Wi-Fi chips. Google has not publicly disclosed the reasons for the Wi-Fi problems, but workers say the 600,000-square-foot building's swooping, wave-like rooftop swallows broadband like the Bermuda Triangle.

JPMorgan helped some of its corporate customers slash manual work by almost 90% (alternative source) with its cashflow management tool that runs on AI, bringing the largest US bank one step closer to charging for this service. From a report: "We are going to keep investing into this solution because we see that we're starting to really crack this workflow," said Tony Wimmer, head of data and analytics at JPMorgan's wholesale payments unit, in an interview. Since launching about a year ago, his firm now has about 2,500 clients using the product, he said.

The tool, which allows corporate treasuries to analyse and forecast cash flows, has seen "tremendous" interest from its clients who currently use it for free, Wimmer said. His firm is considering charging its customers in the future to use the solution, dubbed Cash Flow Intelligence. The world's biggest banks have been stepping up their use of artificial intelligence with the aim of lifting productivity and reducing costs. JPMorgan's Chief Executive Officer Jamie Dimon has said the technology could eventually allow employers to shrink the workweek to just 3.5 days. JPMorgan set a target of $1 billion in "business value" generated by AI in 2023, and the firm increased that goal to $1.5 billion at its investor day in May.

Michelle Lewis reports via Electrek: One of the US's largest nuclear power plants will directly power cloud service provider Amazon Web Services' new data center. Power provider Talen Energy sold its data center campus, Cumulus Data Assets, to Amazon Web Services for $650 million. Amazon will develop an up to 960-megawatt (MW) data center at the Salem Township site in Luzerne County, Pennsylvania. The 1,200-acre campus is directly powered by an adjacent 2.5 gigawatt (GW) nuclear power station also owned by Talen Energy.

The 1,075-acre Susquehanna Steam Electric Station is the sixth-largest nuclear power plant in the US. It's been online since 1983 and produces 63 million kilowatt hours per day. The plant has two General Electric boiling water reactors within a Mark II containment building that are licensed through 2042 and 2044. According to Talen Energy's investor presentation, it will supply fixed-price nuclear power to Amazon's new data center as it's built. Amazon has minimum contractual power commitments that ramp up in 120 MW increments over several years. The cloud service giant has a one-time option to cap commitments at 480 MW and two 10-year extension options tied to nuclear license renewals.

Warner Bros. Discovery said a password crackdown for its Max streaming service is coming later this year, joining competitors Netflix and Disney. TheWrap reports: JB Perrette, WBD's CEO and president of global streaming and games, said the initiative would launch later this year with a broader rollout in 2025. "We think, relative to the scale of our business, it's a meaningful opportunity," Perrette said during Morgan Stanley's 2024 Technology, Media & Telecom Conference in San Francisco on Monday. The push to crack down on password sharing comes as Warner Bros. Discovery narrowed its streaming loss to $55 million during its fourth quarter of 2023, down from a loss of $217 million a year ago. For the full year, it swung to a profit of $103 million, compared to a loss of $1.59 billion in 2022.

Looking ahead, WBD said its DTC business would have "modestly negative" EBITDA in the first half of 2024 before turning profitable in the second half. WBD is targeting $1 billion of direct-to-consumer EBITDA in 2025. In its fourth quarter, Warner Bros. Discovery added 1.8 million subscribers in its direct-to-consumer division for a total of 97.7 million. The DTC segment's results include Max, Discovery+ and traditional HBO cable subscriptions. Parrette also discussed interest in transactional ads, notes Ars Technica. Per Perrette: "On the ad format size, we've made lots of improvements from where we were, but we still have a lot of ad format enhancements that will give us more things that we can go to marketers with, [like] shoppable ads [and] other elements of the ad format side of the house that we can improve."

"Reddit users have been reacting with deep gloom to the firm saying it plans to sell shares to the public..." the BBC recently reported: The company has said its plans are "exciting" and will offer the business opportunities for growth. However many users worry the move will fundamentally change the website... "When the most important customers shift from [users] to shareholders, the product always [suffers]," said one person. "It becomes 'what can we do this quarter to squeak out an additional point of revenue', instead of 'how can we make this product better'...."

[T]he company has recorded losses every year since its start, including more than $90m last year. In the filing, Reddit said it had not started trying to make money seriously until 2018. It reported $804m in revenue last year, up more than 20% from 2022. Advertising accounted for nearly all of the revenue, but in a note to prospective investors chief executive Steve Huffman said he was excited about opportunities to make the platform a venue for commerce and license its content to AI companies.

America's Federal Aviation administration "will require a fix for a new 737 MAX design problem discovered by Boeing that, although it's a remote possibility, could theoretically disable the jet's engine anti-ice system," reports the Seattle Times: A different flaw in the MAX's engine anti-ice system design drew scrutiny in January and forced the company to drop a request for an exemption from key safety regulations. And now, it's not just the MAX with an engine anti-ice system problem. Airlines have reported a separate issue with a similar system on Boeing's 787 Dreamliner that has caused what the FAA calls "relatively minor" damage to the engine inlets on some two dozen of these widebody jets in service.

Though the FAA considers neither problem to be an immediate risk to flight safety, in February it issued separate notices of two proposed airworthiness directives to require the fix for the engine anti-ice system on the MAX and to lay out inspection and repair procedures for that system on the 787, pending a redesign that provides a permanent fix... When there is an immediate safety risk, the FAA issues a more urgent emergency directive that must be acted upon before further flight. Jets are grounded until it's dealt with. That's not the case with these two proposed airworthiness directives. Indicating that the risk is considered slight, both of the proposed directives will be open for public comments until April. Only after that will action be mandated...

On the MAX, the proposed FAA directive states that Boeing identified a potential single point of failure when it reviewed the internal design of the unit that provides a backup power supply to aircraft systems if the primary electrical system fails. Such a failure could potentially result in the loss of the anti-ice systems on both engines, with no indication or warning that would alert the pilots, the FAA directive states... In November 2022, Boeing sent a service bulletin alerting airlines and describing the required fix, which the FAA will now mandate...

Unlike this MAX issue, the fault discovered on the 787 Dreamliner has resulted in actual damage to engines on passenger aircraft. The FAA airworthiness directive on the 787 states that "damage was found during overhaul on multiple inlets around the Engine Anti-Ice duct within the inlet aft compartment." Rather than a production issue, it was a matter of the seals being insufficiently durable. Even when the plane was flying in dry air and the anti-ice system was not switched on, the seal degradation led to hot air leaking into the inlet compartment, "exposing inlet components to high temperatures," the FAA states. Boeing said this resulted in "thermal damage and discoloration to a limited area of the surrounding composite and metallic structure inside the inlet...." The FAA's proposed airworthiness directive warns that heat damage to the inlet structure could lead to "reduced structural strength and departure of the inlet from the airplane."

"Departure of the inlet" is a bland way of describing the front of the pod around the engine fan detaching, potentially striking the jet's wing, tail or fuselage. Such disintegration could result in "subsequent loss of continued safe flight and landing or injury to occupants," the airworthiness directive states...
"A separate question is how this flaw with the 787 anti-ice duct seals and the single point of failure in the backup power supply on the MAX slipped through the FAA's original certification of these aircraft."

Business Insider also reports that Boeing "is holding off on a planned expansion of production for its 737 Max planes after an Alaska Airlines flight lost a chunk of the plane while airborne in January."

Americans filing their taxes could face privacy threats, reports the Washington Post: "We just need your OK on a couple of things," TurboTax says as you prepare your tax return.

Alarm bells should be ringing in your head at the innocuous tone.

This is where America's most popular tax-prep website asks you to sign away the ironclad privacy protections of your tax return, including the details of your income, home mortgage and student loan payments. With your permission to blab your money secrets, the company earns extra income from showing you advertisements for the next three years for things like credit cards and mortgage offers targeted to your financial situation.

You have the legal right to say no when TurboTax asks for your permission to "share your data" or use your tax information to "improve your experience...."
The article complains that granting permission allows TurboTax to share details with "sibling" companies "such as your salary, the amount of your tax refund, whether you received a tax break for student loans and the day you printed your tax return..."

"You'll see that permission request once near the beginning of the tax prep process. If you skip it then, you'll see the same screen again near the end. You'll have to say yes or no..." This is part of the corporate arms race for your personal data. Everyone including the grocery store, your apps and the manufacturer of your car are gobbling information to profit from details of your life. With TurboTax, though, you have the power to refuse to participate...

TurboTax and the online tax prep service from H&R Block have been asking every year to blab your tax return. We've cautioned you about it for each of the past two tax filing seasons. (I focused only on TurboTax this year.)

An anonymous Slashdot reader shared this report from The Washington Post: A YouTube contractor was addressing the Austin City Council on Thursday, calling on them to urge Google to negotiate with his union, when a colleague interrupted him with jaw-dropping news: His 43-person team of contractors had all been laid off...

The YouTube workers, who work for Google and Cognizant, unanimously voted to unionize under the Alphabet Workers Union-CWA in April 2023. Since then, the workers say that Google has refused to bargain with them. Thursday's layoff signifies continued tensions between Google and its workers, some of whom in 2021 formed a union...

Workers had about 20 minutes to gather their belongings and leave the premises before they were considered trespassing.
Video footage of the moment is embedded at the top of the article. "I was speechless, shocked," said the contractor who'd been speaking. He told the Washington Post "I didn't know what to do. But angered, that was the main feeling." The council meeting was streaming live online and has since spread on social media. The contractors view the layoff as retaliation for unionizing, but Google and information technology subcontractor Cognizant said it was the normal end of a business contract.

The ability for layoffs to spread over social media highlights how the painful experience of a job loss is frequently being made public, from employees sharing recordings of Zoom meetings to posting about their unemployment. The increasing tension between YouTube's contractors and Google comes as massive layoffs continue to hit the tech industry — leaving workers uneasy and companies emboldened. Google already has had rounds of cuts the past two years.

Google has been in a long-running battle with many of its contractors as they seek the perks and high pay that full-time Google workers are accustomed to. The company has tens of thousands of contractors doing everything from food service to sales to writing code... Google maintains that Cognizant is responsible for the contractors' employment and working conditions, and therefore isn't responsible for bargaining with them. Cognizant said it is offering the workers seven weeks of paid time to explore other roles at the company and use its training resources.

Last year, the National Labor Relations Board ruled that Cognizant and Google are joint employers of the contractors. In January, the NLRB sent a cease-and-desist letter to both employers for failing to bargain with the union. Since then the issue of joint employment, which would ultimately determine which company is responsible for bargaining, has landed in an appeals court and has yet to be ruled on.
"Workers say they don't have sick pay, receive minimal benefits and are paid as little as $19 an hour," according to the article, "forcing some to work multiple jobs to make ends meet." Sam Regan, a data analyst contractor for YouTube Music, told the Washington Post that he was one of the last workers to leave the meeting where the layoffs were announced.

"Upon leaving, he heard one of the security guards call the non-emergency police line to report trespassers."

"A ransomware gang once thought to have been crippled by law enforcement has snarled prescription processing for millions of Americans over the past week..." reports the Washington Post.

"The hackers stole data about patients, encrypted company files and demanded money to unlock them, prompting the company to shut down most of its network as it worked to recover." Insurance giant UnitedHealthcare Group said the hackers struck its Change Health business unit, which routes prescription claims from pharmacies to companies that determine whether patients are covered by insurance and what they should pay... Change Health and a rival, CoverMyMeds, are the two biggest players in the so-called switch business, charging pharmacies a small fee for funneling claims to insurers. "When one of them goes down, obviously it's a major problem," said Patrick Berryman, a senior vice president at the National Community Pharmacists Association...

UnitedHealth estimated that more than 90 percent of the nation's 70,000-plus pharmacies have had to alter how they process electronic claims as a result of the Change Health outage. But it said only a small number of patients have been unable to get their prescriptions at some price. At CVS, which operates one of the largest pharmacy networks in the nation, a spokesperson said there are "a small number of cases in which our pharmacies are not able to process insurance claims" as a result of the outage. It said workarounds were allowing it to fill prescriptions, however...

For pharmacies that were not able to quickly route claims to a different company, the Change Health outage left pharmacists to try to manually calculate a patient's co-pay or offer them the cash price. Compounding the impact, thousands of organizations cut off Change Health from their systems to ensure the hackers did not infect their networks as well... The attack on Change Health has left many pharmacies in a cash-flow bind, as they face bills from the companies that deliver the medication without knowing when they will be reimbursed by insurers. Some pharmacies are requiring customers to pay full price for their prescriptions when they cannot tell if they are covered by insurance. In some cases, that means people are paying more than $1,000 out of pocket, according to social media posts.

The situation has been "extremely disruptive," said Erin Fox, associate chief pharmacy officer at University of Utah Health. "At our system, our retail pharmacies were providing three-day gratis emergency supplies for patients who could not afford to pay the cash price," Fox said by email. "In some cases, like for inhalers, we had to send product out at risk, not knowing if we will ever get paid, but we need to take care of the patients." Axis Pharmacy Northwest near Seattle is "going out on a limb and dispensing product with absolutely no inkling if we'll get paid or not," said Richard Molitor, the pharmacist in charge. UPDATE: CNN reports Change Healthcare has now announced "plans for a temporary loan program to get money flowing to health care providers affected by the outage." It's a stop-gap measure meant to give some financial relief to health care providers, which analysts say are losing millions of dollars per day because of the outage. Some US officials and health care executives told CNN it may be weeks before Change Healthcare returns to normal operations.
"Once standard payment operations resume, the funds will simply need to be repaid," the company said in a statement. Change Healthcare has been under pressure from senior US officials to get their systems back online. Officials from the White House and multiple federal agencies, including the department of Health and Human Services, have been concerned by the broad financial and health impact of the hack and have been pressing for ways to get Change Healthcare back online, sources told CNN...

In a message on its website Friday afternoon, Change Healthcare also said that it was launching a new version of its online prescribing service following the cyberattack.
Thanks to Slashdot reader CaptainDork for sharing the news.

The California Public Utilities Commission (CPUC) approved Alphabet's Waymo robotaxi service to operate in Los Angeles and some cities near San Francisco. Reuters reports: Waymo, which already operates in San Francisco and Phoenix, applied on Jan 19 to expand its driverless services, saying it would work with policymakers, first responders and community organizations. Last month, the CPUC suspended the application "for further staff review." "Waymo may begin fared driverless passenger service operations in the specified areas of Los Angeles and the San Francisco Peninsula, effective today," the regulator said on a notice posted to its website Friday.

Startup wind-down services are seeing rapid growth as failed startups look for help shutting down. Pitchbook: On the phone with a founder who recently wound down his seed-stage software startup, I asked him what his plan was next. Having laid off all of his employees in autumn of last year, he was the last man standing: tasked with the thankless job of shutting down the company, returning capital, and dealing with tax documents. To handle the bureaucracy, the founder used Sunset, one of the companies that sprung up last year to respond to the burgeoning industry of failed startups.

In a sign of the times, such wind-down startups are growing rapidly. Sunset saw 9x quarter-over-quarter revenue growth and a 65% monthly customer growth rate between November 2023 and January 2024. Competitor SimpleClosure, which closed a $4 million seed round this month led by Infinity Ventures, has passed the $1 million mark in annualized revenue and also recorded a monthly growth rate of over 50% in the same period. Since its public launch in September, the startup's revenue has increased more than 14x.

Even larger startups are interested in the additional help. "We've now had multiple companies that have become customers that have raised tens of millions [in venture funding]," said Dori Yona, co-founder and CEO of SimpleClosure. In early February, equity management platform Carta joined the bandwagon: CEO Henry Ward announced in a blog post a new startup shutdown service, Carta Conclusions. "[T]he work of dissolving a company is exceptionally unpleasant. It is also, by definition, zero-value to the founder, the company, and the world," Ward wrote. Carta's entrance could disrupt its competitors, given its existing relationships with a large customer base of startups and access to internal startup data on cap table management, which could help it to accurately target prospects. Founders never want to think about the possibility of failure, but the vast majority of startups never make it to a successful liquidity event.

HP launched a subscription service this week that rents people a printer, allots them a specific amount of printed pages, and sends them ink for a monthly fee. From a report: HP is framing its service as a way to simplify printing for families and small businesses, but the deal also comes with monitoring and a years-long commitment. Prices range from $6.99 per month for a plan that includes an HP Envy printer (the current model is the 6020e) and 20 printed pages. The priciest plan includes an HP OfficeJet Pro rental and 700 printed pages for $35.99 per month.

HP says it will provide subscribers with ink deliveries when they're running low and 24/7 support via phone or chat (although it's dubious how much you want to rely on HP support). Support doesn't include on or offsite repairs or part replacements. The subscription's terms of service (TOS) note that the service doesn't cover damage or failure caused by, unsurprisingly, "use of non-HP media supplies and other products" or if you use your printer more than what your plan calls for. HP calls this an All-In-Plan; if you subscribe, the tech company will be all in on your printing activities. One of the most perturbing aspects of the subscription plan is that it requires subscribers to keep their printers connected to the Internet. HP seeks two-year subscriber commitments, charging up to $270 plus taxes if canceled early.

An anonymous reader shares a report: Google pulled more than a dozen popular Indian apps including recruitment platform Naukri, matrimony service Shaadi, audio storytelling platforms Kuku FM and Stage and real-estate manager 99acres from Play Store on Friday after warning that it will be taking actions against developers who have persistently not complied with its billing policies, escalating a three-year dispute in what is the company's largest market by users. Google said that 10 companies in the country, including "many well-established" names it did not disclose, had avoided paying fees despite benefiting from the platform.

The Android-maker, owned by Alphabet, said a small group of developers in India had more than three years to prepare and comply with Play Store's payments policy but opted against it. These firms continue to comply with payment policies of other app stores, Google said. Some Android apps of matrimony platforms Shaadi, Matrimony.com and Bharat Matrimony were pulled from the Play Store Friday. Info Edge's Naukri and 99acres, audio storytelling apps Kuku FM and Stage, Alt Balaji's Altt, dating service Quack Quack were also axed from the store.

Murugavel Janakiraman, chief executive of Bharat Matrimony, said Google had pulled about 10 of the Indian firm's apps from the store. Bharat Matrimony is evaluating legal options, he told TechCrunch, adding that he believes Google has violated an Indian antitrust watchdog's order in its removal of the apps today. It's a "dark day for the India internet," he added. Lal Chand Bisu, co-founder and chief executive of Kuku FM lambasted at Google, saying the Android-maker had turned "the most evil" partner to do business with and the Indian startup ecosystem was "completely" in its control.

Buy-now-pay-later lender Klarna said its AI assistant, powered by OpenAI, is doing the equivalent work of 700 full-time agents and has had 2.3 million conversations, equal to two-thirds of the company's customer service chats, within the first month of being deployed. The AI tool resolved errands much faster and matched human levels on customer satisfaction, Klarna said.

Thrasio, which acquires third-party Amazon sellers, filed for Chapter 11 bankruptcy protection and received commitments for $90 million in new financing from existing shareholders, it said on Wednesday. From a report: Thrasio also entered into a restructuring agreement with some of its lenders to reduce debt of $495 million from its existing debt pile, it said in a statement. It listed its estimated assets in the range of $1 billion to $10 billion and estimated liabilities of $500 million to $1 billion, according to a document filed with the New Jersey bankruptcy court. Billions of dollars, primarily in loans and other debt instruments, were invested into newly-formed startups aggregating third-party merchants on Amazon's marketplace during the COVID-19 pandemic as investors bet heavily on a prolonged explosion in online shopping. But as lockdowns eased and consumers returned to brick-and-mortar stores, sales growth on Amazon slowed, leaving these heavily-indebted "roll-up" companies struggling to service interest payments.