Google's latest flagship smartphones -- the Pixel 4 and Pixel 4 XL -- do not support video recording in 4K at 60 frames per second. This has disappointed -- and puzzled -- many fans especially since other smartphones that are powered by Qualcomm Snapdragon 855 do offer this video recording functionality. (Recent generation of iPhone models also offer this functionality.) Folks over at The Verge asked Rick Osterloh, the hardware chief at Google, where the bottleneck lied. "I don't know," responded the chief.

Lee Gardner, reporting for Chronicle: James Dragna had his work cut out for him when he became "graduation czar" at California State University at Sacramento, in 2016. The university's four-year graduation rate sat at 9 percent. It hadn't moved in about 30 years, he says. Like many student-success experts at public colleges these days, Dragna combed through academic data about students that the university had on hand -- grades, attendance, advising information -- to track how they were doing as each semester wore on. He fed those data into predictive-analytics software to look for potential problems or hurdles that might lead to failing grades or dropping out, and to identify students who might benefit from a little extra support. Three years later, the university's four-year graduation rate is up to 20 percent. Its six-year rate has risen to 54 percent from 47 percent.

Stories like that dot the higher-education landscape as more colleges take advantage of burgeoning Big Data technology to keep tabs on their students and find more places where they can successfully intervene. But recently, the practice of tracking students has taken a more literal turn. Sacramento State plans to gather data on where some of its students spend time on the campus and for how long, joining 14 other institutions using software from a company called Degree Analytics. When a tracked student -- a freshman who has opted in -- enters the student union, her smartphone or laptop will connect to the local Wi-Fi router, and the software will make note of it. When the student leaves and her phone connects to the router in the chemistry building, or the library, or the dorm, it will capture that, too, 24 hours a day, seven days a week. It isn't hard to imagine the wealth of observational data such location tracking might produce, and the student-success insights that might arise from it. For example, knowing that A students spend a certain number of hours in the library every week -- and eventually communicating that to students -- might motivate them to study there more often.

After being challenged as to whether homeowners should tell guests smart devices -- such as a Google Nest speaker or Amazon Echo display -- are in use before they enter the building, Google senior vice president of devices and services, Rick Osterloh, concludes that the answer is indeed yes. The BBC reports: "Gosh, I haven't thought about this before in quite this way," Rick Osterloh begins. "It's quite important for all these technologies to think about all users... we have to consider all stakeholders that might be in proximity." And then he commits. "Does the owner of a home need to disclose to a guest? I would and do when someone enters into my home, and it's probably something that the products themselves should try to indicate."

To be fair to Google, it hasn't completely ignored matters of 21st Century privacy etiquette until now. As Mr Osterloh points out, its Nest cameras shine an LED light when they are in record mode, which cannot be overridden. But the idea of having to run around a home unplugging or at least restricting the capabilities of all its voice- and camera-equipped kit if a visitor objects is quite the ask. The concession came at the end of one-on-one interview given to BBC News to mark the launch of Google's Pixel 4 smartphones, a new Nest smart speaker and other products. You can read the full conversation on the BBC's article.

At Google's hardware event this morning, the company introduced a new voice recorder app for Android devices, which will tap into advances in real-time speech processing, speech recognition and AI to automatically transcribe recordings in real time as the person is speaking. From a report: The improvements will allow users to take better advantage of the phone's voice recording functionality, as it will be able to turn the recordings into text even when there's no internet connectivity. This presents a new competitor to others in voice transcriptions that are leveraging similar AI advances, like Otter.ai, Reason8, Trint and others, for example. As Google explained, all the recorder functionality happens directly on the device -- meaning you can use the phone while in airplane mode and still have accurate recordings. "This means you can transcribe meetings, lectures, interviews, or anything you want to save," said Sabrina Ellis, VP of Product Management at Google. The Recorder app was demonstrated onstage during the event, live, and was offering -- from what was shown -- an error-free transcription.

Google has announced the second-generation version of its Google Assistant software, which promises new capabilities, a design overhaul, and a noticeable boost to speed. From a report: That last upgrade means the new Assistant can launch and return answers to queries much faster than before. The service is coming first to Pixel phones, and Google made the announcement onstage at its Pixel 4 reveal event in New York City on Tuesday. We already knew quite a bit about the new Assistant, thanks to Google's initial reveal back at its I/O developer conference in May, but we also got to see it in action on the Pixel 4 ahead of release, thanks to a flood of leaks that included, among other things, new Assistant marketing videos. Google claimed in May that the new Assistant would be up to 10 times faster than before, and the marketing videos did indeed show a much speedier version of the software retrieving directions and returning answers to queries. (It's not clear if that 10x estimation is for all Assistant features or just certain lightweight ones.)

At an event in New York today, Google unveiled Pixel 4 and Pixel 4 XL, its latest flagship smartphones. The Pixel smartphones have over the years set a new benchmark for photography prowess. So you can imagine that a lot is riding on what Google, which has in curtailed several of its hardware ambitions in recent quarters, does with the new Pixel smartphones. From a report: Google makes it a point that the majority of the primary features are the same between the Pixel smartphones, with the primary exception being the display and screen technology. That is the case this year as well, with the Pixel 4 featuring a 5.7-inch Full HD+ P-OLED display, while the Pixel 4 XL boasts a 6.3-inch Quad HD OLED screen. Both panels support a 90Hz refresh rate, though. Inside both handsets is a Qualcomm Snapdragon 855 processor, and both smartphones boast 6GB of RAM. The handsets come in either 64GB or 128GB of built-in storage options, but there is no microSD card slot for expandable storage. There is a USB-C port for charging, and both handsets feature stereo speakers as well. The battery in the Pixel 4 measures in at 2800mAh, while the Pixel 4 XL has a 3700mAh battery tucked inside.

Meanwhile, around back, the real star of the show: the cameras. That's right, Google is bumping up the rear camera count to two. It starts with the standard 12-megapixel "Dual Pixel" camera, which is accompanied by a 16-megapixel telephoto lens. The rounded square camera housing also hosts a microphone and a flash. [...] And finally, the front-facing camera is equipped with a radar sensor that gives the handsets much more utility than previous models. It starts with true depth detection while using the front-facing camera to unlock the phone with a face unlock biometric feature. Google is also including a new "Motion Sense" technology, letting the Pixel 4 and Pixel 4 XL support gestures for controlling media playback and more. The pricing for Pixel 4 starts at $799, while its bigger sibling begins at $899. Unlike previous Pixel smartphone models, the Pixel 4 and 4 XL won't offer their users the ability to upload unlimited photos in their original resolution and qualirty to Google Photos at no charge. Both the handsets, though, come bundled with a new voice recorder app that transcribes voice recording in real time for free, Google said.

Rwanda's Mara Group just released two smartphones, earning the company the title of the first smartphone manufacturer in Africa. Their grand ambitions are to help turn Rwanda into a regional tech hub. Fast Company reports: Rwanda President Paul Kagame has announced Africa's "first high tech smartphone factory," CNN reported. While smartphones are assembled in other African nations (Egypt, Algeria, and South Africa all have assembly plants), according to Reuters, those companies all import the components. But at Mara, they manufacture the phones from the motherboards to the packaging, which is all done in the new factory. Kagame made the announcement in a press conference on Monday in the capital of Kigali. The phones, called Mara X and Mara Z, are the first "Made in Africa" models. Both run on Google's Android operating system. While the company admits they are a little more expensive than other options, like the popular Tecno brand phones made by a Chinese-owned company, they hope customers are willing to pay a bit more for quality and Made in Africa pride.

Camera bumps on smartphones may soon go away thanks to a team of researchers at the University of Utah who've developed a radically thin camera lens. Gizmodo reports: For comparison, the lens elements used in today's smartphone cameras, which gather and focus light onto a tiny sensor, are a few millimeters thick. It might not sound like much, but the best smartphone cameras use multiple elements, which quickly add up, resulting in a thin phone simply not having enough room to house all of them: hence the camera bump trend. But a team of electrical and computer engineering researchers at the University of Utah have succeeded in creating a new type of optical lens that measures just a few microns thick, or about a thousand times thinner and one hundred times lighter than what you'll find in smartphones today.

The lens the researchers created is actually made up of innumerable tiny microstructures, imperceptible to the human eye, and strategically positioned so that each one bends and redirects light towards a camera's sensor. When they're all working together, they produce the same results as a single curved element does. Manufacturing the lenses also required the team to develop a new fabrication process, a new polymer, and custom algorithms to calculate the shape and position of each microstructure. But the resulting lens can be completely flat, and made of lightweight plastic. If you've ever spent a day carrying around a camera with a big lens hanging off the front, you'll appreciate that benefit alone. The study has been published in the Proceedings of the National Academy of Sciences.

Fast Company highlights some of the "privacy nightmares" surrounding low-cost Android smartphones, which can be very attractive for those on a tight budget. One example is the MYA2 MyPhone: According to an analysis by the advocacy group Privacy International, a $17 Android smartphone called MYA2 MyPhone, which was launched in December 2017, has a host of privacy problems that make its owner vulnerable to hackers and to data-hungry tech companies. First, it comes with an outdated version of Android with known security vulnerabilities that can't be updated or patched. The MYA2 also has apps that can't be updated or deleted, and those apps contain multiple security and privacy flaws. One of those pre-installed apps that can't be removed, Facebook Lite, gets default permission to track everywhere you go, upload all your contacts, and read your phone's calendar. The fact that Facebook Lite can't be removed is especially worrying because the app suffered a major privacy snafu earlier this year when hundreds of millions of Facebook Lite users had their passwords exposed.

Philippines-based MyPhone said the specs of the MYA2 limited it to shipping the phone with Android 6.0, and since then it says it has "lost access and support to update the apps we have pre-installed" with the device. Given that the MYA2 phone, like many low-cost Android smartphones, runs outdated versions of the Android OS and can't be updated due to their hardware limitations, users of such phones are limited to relatively light privacy protections compared to what modern OSes, like Android 10, offer today. The MYA2 is just one example of how cheap smartphones leak personal information, provide few if any privacy protections, and are incredibly easy to hack compared to their more expensive counterparts.

Last week Infoworld reported on a reunion of more than 1,000 former employees of Sun Microsystems including all four founders of the company -- Andreas Bechtolsheim, Vinod Khosla, Scott McNealy, and Bill Joy -- at just their second reunion since the 2010 Oracle acquisition. Prior to the formal festivities, the company founders met with a small group of press persons. Pondering recent developments in computing, Bill Joy, who is now concentrating on climate change solutions, recalled that Sun tried to do natural language processing, but the hardware was not fast enough. Regarding the emergence of the iPhone, Joy said the advent of mobility and data networks has been transformational for society. He noted that Sun had that kind of vision with Java ME, with Sun trying to do programmable smartphones. "But the hardware was just really nascent at the time," Joy said. Machine learning, though, will be as transformational as the smartphone, he added.

McNealy emphasized Sun's willingness to share technology, such as the Network File System (NFS), which helped to bring about the open source software movement now prevalent today. "We didn't invent open source but we [made it] happen. We were the leader of that parade." Asked if Sun should have moved from Sparc Risc processors and Solaris Unix to Intel processors and Linux, McNealy said he did not want to talk about mistakes he had made as Sun CEO but such a switch was not what Sun should have done....

Among those proudest of Sun's achievements was Sun founder and CEO Scott McNealy, who, taking the stage, had some sharp words for Facebook, which now occupies one of Sun's former Silicon Valley campuses, without mentioning Facebook by name. "I remember some company moved into one of our old headquarters buildings," McNealy said. "And the CEO said, we're going to leave the [Sun Microsystems] logos up because we want everybody in our company to remember what can happen to you if you don't pay attention. This company could do well to do one-one-hundredth of what we did."

An anonymous reader quotes a report from Reuters: Samsung has ended mobile telephone production in China, it said on Wednesday, hurt by intensifying competition from domestic rivals in the world's biggest smartphone market. The shutdown of Samsung's last China phone factory comes after it cut production at the plant in the southern city of Huizhou in June and suspended another factory late last year, underscoring stiff competition in the country. The South Korean tech giant's ceased phone production in China follows other manufacturers shifting production from China due to rising labor costs and the economic slowdown. Sony also said it was closing its Beijing smartphone plant and would only make smartphones in Thailand. Samsung, the world's top smartphone maker, said it had taken the difficult decision in a bid to boost efficiency. It added it would however continue sales in China "The production equipment will be re-allocated to other global manufacturing sites, depending on our global production strategy based on market needs," Samsung said in a statement.

Intel is whacking the prices of its high-end i9 processors as it refreshes an aging design. From a report: For example, last year's top-end Core i9-9980XE processor costing $1,990 at retail is replaced by the $979 Core i9-10980XE. The new chips are due to arrive in November. "People were stuck in the top part of the mainstream," unwilling to pay a lot more money for a bit more performance, said Frank Soqui, vice president of Intel's Client Computing Group. It's also cutting prices of the chips used in the related but more corporate high-end market: workstations. The price cuts are as deep as 50 percent, Soqui said.

These 10th-generation Intel i9 chips are built on an aging core called Skylake, but Intel has managed to squeeze out steady if unspectacular performance improvements in the chips year after year. Intel's newer Ice Lake-based designs have just begun arriving, but they're limited to power-sensitive, premium laptops. Once-dominant Intel faces plenty of competition in the chip market as smartphones have moved into our lives. Those are powered by the Arm family of chips, manufactured by companies like Apple, Qualcomm and Samsung. But Arm's virtues when it comes to sipping power can't keep pace with Intel's clout when you have a behemoth computer you don't have to unplug from that electrical power outlet on the wall.

VC fund A16z's Benedict Evans writes: We are in the middle of a wave of interesting new productivity software startups -- there are dozens of companies that remix some combination of lists, tables, charts, tasks, notes, light-weight databases, forms, and some kind of collaboration, chat or information-sharing. All of these things are unbundling and rebundling spreadsheets, email and file shares. Instead of a flat grid of cells, a dumb list of files, and a dumb list of little text files (which is what email really is), we get some kind of richer canvas that mixes all of these together in ways that are native to the web and collaboration. Then, we have another new wave of productivity company that addresses a particular profession and bundles all of the tasks that were spread across spreadsheets, email and file shares into some new structured flow.

[...] A few years ago a consultant told me that for half of their jobs they told people using Excel to use a database, and for the other half they told people using a database to use Excel. There's clearly a point in the life of any company where you should move from the list you made in a spreadsheet to the richer tools you can make in coolproductivityapp.io. But when that tool is managing a thousand people, you might want to move it into a dedicated service. After all, even Craigslist started as an actual email list and ended up moving to a database. But then, at a certain point, if that task is specific to your company and central to what you do, you might well end up unbundling Salesforce or SAP or whatever that vertical is and go back to the beginning. Of course, this is the cycle of life of enterprise software. IBM mainframes bundled the adding machines you see Jack Lemmon using below, and also bundled up filing cabinets and telephones. SAP unbundled IBM. But I'd suggest there are two specific sets of things that are happening now.

First, every application category is getting rebuilt as a web application, allowing continuous development, deployment, version tracking and collaboration. As Frame.io (video!) and OnShape (3D CAD!) show, there's almost no native PC application that can't be rebuilt as a web app. In parallel, everything now has to be native to collaboration, and so the model of a binary file saved to a file share will generally go away over time (this could be done with a native PC app, but in practice generally won't be). So, we have some generational changes, and that also tends to create new companies. But second, and much more important -- everyone is online now. The reason we're looking at nursing or truck drivers or oil workers is that an entire generation now grew up after the web, and grew up with smartphones, and assumes without question that every part of their life can be done with a smartphone. In 1999 hiring 'roughnecks' in a mobile app would have sounded absurd -- now it sounds absurd if you're not. And that means that a lot of tasks will get shifted into software that were never really in software at all before.

On Tuesday Purism announced their first Librem 5 smartphones were rolling off the assembly line and heading to customers. "Seeing the amazing effort of the Purism team, and holding the first fully functioning Librem 5, has been the most inspirational moment of Purism's five year history," said their founder and CEO Todd Weaver.

On Wednesday they posted a video announcing that the phones were now shipping, and Friday they posted a short walk-through video. "The crowdsourced $700 Linux phone is actually becoming a real product," reports Ars Technica: Purism's demand that everything be open means most of the major component manufacturers were out of the question. Perhaps because of the limited hardware options, the internal construction of the Librem 5 is absolutely wild. While smartphones today are mostly a single mainboard with every component integrated into it, the Librem 5 actually has a pair of M.2 slots that house full-size, off-the-shelf LTE and Wi-Fi cards for connectivity, just like what you would find in an old laptop. The M.2 sockets look massive on top of the tiny phone motherboard, but you could probably replace or upgrade the cards if you wanted...

[Y]ou're not going to get cutting-edge hardware at a great price with the Librem 5. That's not the point, though. The point is that you are buying a Linux phone, with privacy and open source at the forefront of the design. There are hardware kill switches for the camera, microphone, WiFi/Bluetooth, and baseband on the side of the phone, ensuring none of the I/O turns on unless you want it to. The OS is the Free Software Foundation-endorsed PureOS, a Linux distribution that, in this case, has been reworked with a mobile UI. Purism says it will provide updates for the "lifetime" of the device, which would be a stark contrast to the two years of updates you get with an Android phone.

PureOS is a Debian-based Linux distro, and on the Librem 5, you'll get to switch between mobile versions of the Gnome and KDE environments. If you're at all interested in PureOS, Purism's YouTube page is worth picking through. Dozens of short videos show that, yes, this phone really runs full desktop-class Linux. Those same videos show the dev kit running things like the APT package manager through a terminal, a desktop version of Solitaire, Emacs, the Gnome disk utility, DOSBox, Apache Web Server, and more. If it runs on your desktop Linux computer, it will probably run on the Librem 5, albeit with a possibly not-touch-friendly UI. The Librem 5 can even be hooked up to a monitor, keyboard, and mouse, and you can run all these Linux apps with the normal input tools...

Selling a smartphone is a cutthroat business, and we've seen dozens of companies try and fail over the years. Purism didn't just survive long enough to ship a product -- it survived in what is probably the hardest way possible, by building a non-Android phone with demands that all the hardware components use open code. Making it this far is an amazing accomplishment.

The new OnePlus 7T was officially announced earlier today, bringing a speedier Snapdragon 855+ processor, 90Hz display, and more camera sensors for $599 -- nearly $100 less than the base model OnePlus 7 Pro. From a report: There are more upgrades found in the OnePlus 7T's display. The OP7T's 6.55-inch 2400x1080 AMOLED screen includes a 90Hz refresh rate, helping to make the screen feel smoother, and OnePlus has also upgraded the in-display fingerprint sensor on its new device. OnePlus claims that the OP7T has the "fastest, smoothest fingerprint unlock anywhere." Another major upgrade of the OnePlus 7T is on its backside. OnePlus has given the 7T a triple rear camera setup, up from the dual cameras found on the OnePlus 7. The triple rear cam system on the OnePlus 7T includes a 48MP main sensor with f/1.6 aperture and OIS, a 16MP ultra-wide camera with a 117-degree field of view, and a 12MP telephoto camera with a 2x optical zoom.

OnePlus has included ultra-wide Nightscape support for low-light shooting and Super Stable Video to better stabilize your video captures, and 4K video capture at 60fps. Slow-mo video recording is available at 1080p at 240fps or 720p at 480fps, and soon OnePlus will be slowing things down even more, adding 720p video recording at 960fps through a future software update. Around front there's a 16MP selfie camera in a waterdrop notch that OnePlus says is smaller than the notch found on last year's OnePlus 6T. OnePlus has packed the OP7T with 128GB of built-in UFS 3.0 storage, 8GB of RAM, USB-C, stereo speakers, Bluetooth 5.0, NFC, and Android 10 running out of the box. The OnePlus 7T launches on October 18 at a price of $599. The device will be sold exclusively by T-Mobile, though Verizon and AT&T users can buy an unlocked version from OnePlus' website.

An anonymous reader quotes a report from ZDNet: Gael Duval, creator of the popular early Linux distribution, Mandrake Linux, wanted a smartphone, which was open source, would run a wide variety of popular software, and protect your privacy. His answer was the Android-based /e/ operating system and smartphones. While it's still in beta, both its code and refurbished Samsung phones running it are now available. Duval's approach hasn't been to reinvent the mobile operating system wheel, but instead to clean up Android of its Google privacy-invading features and replace them with privacy-respecting one, in which, as Duval said in an interview, "Your data is your data."

To do this, he's started with LineageOS. This is an Android-based operating system, which is descended from the failed CyanogenMod Android fork. According to Duval, the /e/ operating system is a Lineage OS fork. It also blends in features from the Android Open Source Project (AOSP) 7, 8, and 9 source-code trees. In the /e/ OS all Google services have been removed and replaced with MicroG services. MicroG replaces Google's libraries with purely open-source implementations without hooks to Google's services. This includes libraries and apps which provide Google Play, Maps, Geolocation, and Messaging services for the Android applications when they need them. What this means is that you can run some Android apps, which normally only work on a fully Google-enabled Android phone on an /e/ phone. These compatible apps are available via the /e/ app store. The /e/ platform also comes with its own services, the report notes. For example, its search program uses Qwant, a popular, privacy-first European-based search engine, and for cloud storage, you get /e/'s own cloud, which is based on the open-source NextCloud.

You can download and install /e/ on 85 different smartphone models. You can also buy an /e/ phone today if you're in the EU.

Android Go has made smartphones more accessible by focusing on lower-cost devices, but it's frequently pokey and sometimes insecure -- not a great introduction to modern mobile tech. Google is aware of this, though, and it's tackling those issues head-on with its newly unveiled Android 10 Go edition. From a report: The scaled-back version of Android 10 puts a strong focus on speed, with faster and more memory-efficient app switching as well as launching that's 10 percent faster than in Android 9 Go. It should be more reliable, too. For some, data protection may be the real star of the show. Android 10 Go edition includes a new Adiantum encryption system that should secure data without affecting performance or requiring special hardware. You won't have to worry that your sensitive info is vulnerable simply because you bought an entry-level device.

dryriver writes: For the benefit of those who are not much into 3D technologies, as far back as the year 2000 and even earlier, there was excitement about "Web3D" -- interactive 3D content embedded in HTML webpages, using technologies like VRML and ShockWave 3D. 2D vector-based Flash and Flash animation was a big deal back then. Very popular with internet users. The more powerful but less installed ShockWave browser plugin -- also made by Macromedia -- got a fairly capable DirectX 7/OpenGL-based realtime 3D engine developed by Intel Labs around 2001 that could put 3D games, 3D product configurators and VR-style building/environment walkthroughs into an HTML page, and also go full-screen on demand. There were significant problems on the hardware side -- 20 years ago, not every PC or Mac connected to the internet had a decently capable 3D GPU by a long shot. But the 3D software technology was there, it was promising even then, and somehow it died -- ShockWave3D was neglected and killed off by Adobe shortly after they bought Macromedia, and VRML died pretty much on its own.

Now we are in 2019. Mobile devices like smartphones and tablets, PCs/Macs as well as Game Consoles have powerful 3D GPUs in them that could render great interactive 3D experiences in a web browser. The hardware is there, but 99% of the internet today is in flat 2D. Why is this? Why do tens of millions of gamers spend hours in 3D game worlds every day, and even the websites that cater to this "3D loving" demographic use nothing but text, 2D JPEGs and 2D YouTube videos on their webpages? Everything 3D -- 3D software, 3D hardware, 3D programming and scripting languages -- is far more evolved than it was around 2000. And yet there appears to be very little interest in putting interactive 3D anything into webpages. What causes this? Do people want to go into the 2020s with a 2D-based internet? Is the future of the internet text, 2D images, and streaming 2D videos?

The Mate 30 series of smartphones from Huawei is now official, starting with the Mate 30 Pro and the Mate 30. From a report: The announcement of Mate 30 series comes at a difficult time for Huawei, whose presence on the USA's entity list prevents US companies from doing business with the Chinese firm. Google said last month that these phones won't ship with Google's apps and services, nor will they come with the Play Store pre-installed, which is how most Android users outside of China download their apps. Huawei's response to the problem has been to nurture its own ecosystem of apps that are available through the Huawei App Gallery. The company announced that rather than shipping with Google's services pre-installed, the Mate 30 Series would instead ship with the Huawei Mobile Services (HMS) Core, which it claims is already integrated with over 45,000 apps. The company announced that it was investing $1 billion into its software ecosystem with an investment that would be split across a development fund, a user growth fund, and a marketing fund. Here's what happens when you attempt to sideload an app developed by Google.

An anonymous reader shares a report: Google Assistant, the digital assistant from the global search giant, is available to users through their smartphones, laptops, and smart speakers. Earlier this year, the company partnered with KaiOS to bring Assistant to some feature phones with internet access. Now Google is going a step further: Bringing its virtual assistant to people who have the most basic cellphone with no internet access. It's starting this program in India. At an event in New Delhi on Thursday, the company announced a 24x7 telephone line that anyone in India on Vodafone and Idea telecom networks (or Vodafone-Idea telecom network; as Vodafone owns Idea) could dial to have their questions answered.

The company said it tested the phone line service with thousands of users across Lucknow and Kanpur before making it generally available. Users will be able to dial 000-800-9191-000 and they won't be charged for the call or the service. Manuel Bronstein, a VP at Google, said through this program the company is hoping to reach hundreds of millions of users in India who currently don't have access to smartphones or internet.