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Comment: Re:This is why I have given up on Adobe (Score 1) 272

by webrunner (#35723460) Attached to: Inducement To Piracy, Adobe Style

Gimp is not just not "exactly like photoshop", it's not layed out like any other Windows application. If you're on Mac or Linux is fine, but someone accustomed to Gimp will struggle needlessly with the (incidentally monstrously ugly [to the point of making it difficult to use]) interface. Gimpshop and gimphoto are fine but are several major revisions behind gimp proper.

Businesses

+ - Capcom Online Store - Customer Service is Inept

Submitted by
webrunner
webrunner writes "At Capcom's Online Store (http://shop.capcom.com/store/capcomus/DisplayStoreHomePage) they had a deal — pre-order the new Phoenix Wright game and get a free plush Phoenix. I ordered two, one for me and one for my friend. The game's release date came and went, nothing. Unable to find a phone number for support, I contacted their support page.

After sending a couple of emails without a response, I received a message (sent to everyone who had pre-ordered I assume) saying they were sorry, and here was some compensation. Unfortunately the compensation was useless — it was a 5% coupon code, only usable in November. Why would I order something from them when I still had no way of knowing I would receive the first thing? Anyway, they promised it would ship "early november". Mid november hit, and I sent another email, with no response. I sent another one, and they just told me, sorry it's backordered. I sent another email asking if there was a reason it was backordered and when I could expect it. Then, insultingly, I received THE SAME form letter telling me it was backordered. The original email they sent was still visible in the reply quote text, but they sent it to me again. I then sent another email complaining about my email not being read. And got no response. I sent another, and four days later received an email saying that the game shipped. I received it last week, but there were no plush toys. Furious, I sent another email outlining how I've been wronged every step in the process and I demand compensation. I sent another, and another. I finally got a response- and it just said, be patient, the game shipped. WELL YES. It shipped. I have it, but the order was NOT COMPLETE. I caution everyone never to shop at the Capcom Online Store, or any Digital River run store again — and I caution Capcom to find a provider that can actually provide the service they promise."

Overdrawn? But I still have checks left!

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