The claims that Snowden attempted to use the proper channels are disputed by the NSA. I think it's extremely likely that Snowden's version of the story is closer to the truth, but I have to keep in mind that there's some uncertainty there. The outcomes of the leaks are harder to dispute, and I think the net effect was a positive outcome.
And I still recall Obama's speeches that change had to come to Washington, not from it. Heh. But did he live up to his campaign promises any less or any more than other presidents have? I guess good presidents need to work with compromise and internal politics well while in office. I think Nixon was pretty good by that measure.