It takes more than Photoshop skills to earn the title of UX Designer.
Perhaps this designer is using MS Paint, maybe that's the problem here...?
Nobody is forcing anyone to pirate the content... the only thing that drives anyone to pirate content merely because it isn't being delivered to them under their preferred terms is a sense of entitlement to that content.
I think you may be missing the point here - they are actually paying for that content right now and they want to continue to pay for that content.
What's the argument? Not a lot of apps? That's an argument in its favor with the federal government.
Have you ever put a Blackberry owner in a room with a Google or iPhone zealot? Certainly the majority of people use their phone and plenty think it's great without trying to convince everyone they need to switch immediately, but this woman comes from Google's Google Glass division, so of course she'll claim that moving anyone towards Google is an 'upgrade'. I'm certainly interested to hear her explain how moving from, arguably, the most secure phone, to the phone with the most malware is an 'upgrade'.
The bigger the theory the better.