It took them quite a long time to realize what everybody else has always known. Yes AZERTY sucks. And as someone who lives in a neighboring country, I sometimes come across these crazy keyboards. The problem is not just that the keyboard is impractical. It is mainly that it is so wildly different from all other keyboards.
The problem is aggravated by OS installers like Windows, which insist that if you are installing a French version of Windows, you must need a French AZERTY keyboard which makes typing on normal non-AZERTY physical keyboard quite difficult. Only much later can you tell the system to throw away that idiocy and select a normal keyboard like Swiss, Belgian or Canadian for French.