And no, I do not buy apple. Sure, they have great warranty service... if you buy the applecare. But I can get that sort of extended warranty from almost any vendor - The difference? Those vendors don't have retail locations like apple.
How is Apple having retail locations a valid reason not to buy AppleCare or Apple products?
sudo apt-get install ubuntu-restricted-extras to play MP3s is NOT the same thing as 'it just works', which was the OP's point.