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Comment: Re:You can't have their email address (Score 1) 120

by phrend (#34160014) Attached to: Google Challenges Facebook Over User Address Books

The problem is that importing Facebook "friends" to gmail requires you to get access to their email address.

No, the problem is that facebook hasn't allowed data portability so that whatever contact info your "friends" do share hasn't been available by 3rd parties (like Google).

Comment: Re:They could lure more people into buying their b (Score 1) 66

by phrend (#28779539) Attached to: Roku Set-Top Box Gets A/V Aggregation Service
Have a look at the specs for the Roku player (http://www.roku.com/technology). It already has WiFi, wired Ethernet, and an HDMI port. Why add all of that additional hardware that would drive the price of this affordable "little black box" up? Shouldn't your TV already have an over-the-air tuner? If your house has Cable TV, don't you already have a cable box to decode the cable company's signal? This is not, one box to end them all. I suspect that most of the Roku player's target market would be satisfied if Roku added the ability to stream media from an SMB share, from applications like TVersity (http://tversity.com/), and from any site on the Internet that makes multimedia content available that the Roku player has the proper codec's to play.

Comment: Re:Why not just work with Boxee (Score 1) 166

by phrend (#28141027) Attached to: Hulu Testing Client App; Boxee Dispute Explained

...but the content providers, as has been discussed time and time again, have no clue about anything, for example, that it's been possible, even easy, to hook your computer up to your TV for years.

I think that content providers know that it's possible to hook your computer up to your TV. I think that they also know that most people do not have their computer hooked up to their TV. They are targeting the infrastructure of today. Once having your computer hooked up to your TV is the norm, the folks at Hulu (and the rest) will change course to address the changing market (though not nearly as quickly as we'd like them to).

Comment: Re:No love for the Penguin? (Score 3, Interesting) 166

by phrend (#28140733) Attached to: Hulu Testing Client App; Boxee Dispute Explained

I would think that it has more to do with the markets that the advertisers are paying to reach... if the advertisers are marketing a product that only exists in the USA, then allowing other countries access to the video doesn't make financial sense. I suspect that the technology will mature over time, and it will reach a point where they can insert local advertisements in to the video streams on the fly, and allow access to every geographic location they receive advertising dollars from... but, what do I know - I'm just an outsider guessing here. :)

Comment: Network/Service Documentation Overview (Score 1) 528

by phrend (#28097739) Attached to: Documenting a Network?

Every company seems to have a different definition of what a "Network Manager" is responsible for, so "documenting a network" is too vague a phrase. Are you referring to network equipment only, all of your IT infrastructure, or some middle ground? Furthermore, depending on the size of your infrastructure, it may make sense to consolidate or further break down the bits in to larger or smaller chunks (adding more detail or diagram/document X, or breaking diagram/document X in to three smaller diagrams/documents.)

In my experience, the best documentation is accurate documentation. Since most IT operations are in a constant state of flux, your documentation repository will need to be updated frequently (and these updates will have to become part of your company's work-flow if your documentation has any chance of keeping up). I've seen many systems come and go, and strongly suggest that you adopt a wiki of some sort. If you choose one with a changelog (most have them these days), I suggest that you grant write access to everyone you grant read access to. (Frequently the consumers of the information can make important/useful updates - let them!)

1) Physical Inventory - manufacturer, make, model, location (rack/u)
2) Network Diagram - Your network diagrams should include all network infrastructure (communication lines, switches, routers, SLBs, etc.). If you are responsible for the servers and storage as well, then include them too. For each piece of equipment, include hostname(s), IP(s) and the high-level function (web/db,mail,etc.). I usually use Visio for this, but finding a wiki that supports network diagrams natively would be even better.
3) Service Notes - Make notes for each "service" available on the network.
Example:
Service X
  -Service Overview
      >Big picture overview - what does this service do?
      >How important is this service (think outage)?
      >Who is responsible for this service?
  -Hardware List
      >list of all machines that make up this service
      >machine's role/sub-role/hostname/IP/console port/etc.
  -Access Notes
      >include information about how to access (log in to) the machines
      >(physical access, console access, network access)
  -Start/Stop Notes
      >information about service dependencies, start/stop scripts, etc.
  -Installation/Build Notes
      >include hardware type, OS, list of packages to install, config files, etc.
  -Service Monitoring
      >notes about what is/should be monitored, and where to find logs/etc.
  -Service Testing
      >how to test each service/sub-service
      >include notes about required test accounts/etc.
  -Backup Notes
      >backup instructions/details/notes/etc.
      >recovery instructions/details/notes/etc.
  -Other Notes
      >include information about common problems, planned upgrades, etc.
4) Passwords - There should be a physical copy locked in a safe somewhere, that a select few have access to. The specifics will depend on your organizational structure, but the post by christianT about sealing them in an envelope is right on track.
5) Escalation Procedures
  -List of all services, and their associated priority, and escalation procedures
6) Disaster Recovery - whatever one needs to know to restore service in the event of a disaster

I'm sure that I forgot many things... this was just a quick brain-dump.

Comment: Re:If only (Score 1) 361

by phrend (#27432379) Attached to: Google Bans Tethering App From Android Market
I hate the relatively high cost of SMS messages too, but isn't it possible that the mobile providers would have to charge higher fees for their other voice/data services if they weren't milking the SMS cow...? Don't other companies subsidize the costs of some products/services by raising the price of products/services that people are willing to pay more for?

Comment: Re:If you're whining and Apple don't respond (Score 1) 660

by phrend (#26790843) Attached to: Psystar Wins a Round Against Apple
I didn't see the post where anyone said that Apple has a monopoly on computers?

I think that the point people are trying to make is:
When one wants to run Windows or Linux, one can use Dell, Compaq, Acer, Asus, etc. (to use your hardware vendor list), but when one wants to run OSX, one has to use Apple hardware.

According to Wikipedia:
In economics, a monopoly ...exists when a specific individual or enterprise has sufficient control over a particular product or service to determine significantly the terms on which other individuals shall have access to it. Monopolies are thus characterized by a lack of economic competition for the good or service that they provide and a lack of viable substitute goods.
There are those that would argue that Windows and Linux are not viable substitute goods for OSX. You may not agree.

Real Users find the one combination of bizarre input values that shuts down the system for days.

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