8. A few minutes later your phone buzzes and a message shows, "Your cab has arrived".
It doesn't get any simpler than that. The taxi drivers love it (for the reasons you stated). The riders love it because it's faster and easier than the old phone system. The dispatchers hate it because they can no longer skim the drivers' fares. In NYC, I'm sure the cab companies skim from the dispatchers. The thing is, the cab companies probably see increased profits, except it will all be "on the books".
Yes, but "on the books" works both ways. I would think that having the fares of your drivers logged on a server would probably stop some skimming that goes on at the driver level. Besides, from what I understand many drivers these days pay a base 'rental' rate for taking out a car (they rent the car from the company that owns the medallions), plus they pay for their own fuel any other incidentals. At the end of the day, driver brings the car back to company, and most don't make a whole lot after the costs of car rent and gas.
So, I don't know that the drivers would "love it", and I'm not sure the concept of dispatcher taking calls and sending drivers to locations like you'd see in smaller towns applies at all, atleast not as far as the medallion cars go. Overall, most of the resistance is about the extra logging of data across the board, as well as general reluctance to change
The cab companies in NYC have hired lobbyists to get Washington, DC to implement a NYC medallion system.
Hmmm.. the thing is, the New York system WORKED REALLY WELL for the consumer. New York cabs were metered, clearly displayed the fare information, and were pretty easily acquired just about anywhere at any hour you needed one. The laws were extremely pro-consumer, and the majority of the drivers new they were in a service industry where good service with a smile would usually net them a good tip. As a native New Yorker, I was in for a surprise when I moved to Washington, DC some 10 years ago.
If you were ever unfortunate enough to deal with the DC taxi system the way it USED to be until just a couple of years ago, now THAT was a complete cluster frak. Fares were based on convoluted zones drawn specifically in such a way that the lowest fares just so happened to coincide with travel between certain government building areas and the capitol hill area neighborhoods where the politicians lived. (..fancy that..) Then, add to that the absolutely insane allowance for drivers to pick up additional fares along the way, so you'd end up crammed in with other passengers half in your lap and snaking your way on detours to drop off these complete strangers before eventually getting to where YOU should have been 20 minutes ago. Then after all that having the driver try to swindle you because the zone system meant NO METERS.
Those drivers fought pretty hard and managed to keep meters out of the taxis for quite a long time. They were quite vigilante. At the same time, the addition of meters also came with elimination of picking up additional fares during someone elses trip. Naturally, the ones loudest in opposition were usually the most corrupt drivers on the take that equated the changes with financial loss and harder work. In the end, the drivers I've spoken to have all said how much they came to love the changes because people who would simply NOT deal with the previous taxi situation (including myself.. ) now started taking taxis because they knew they would be charged fairly, and wouldn't have to squeeze in so 6 more people going to three different locations could fit in the car. So there were MORE customers, who were getting better service and thus TIPPING for a change
HMMM... I read TFA, but having just gone back to it and then followed the linkage along to the ACTUAL story, I really want to kick myself now for having anything to do with discussion of something that originated in the NEW YORK F*CKING POST! UGH! I need a shower now... might as well have TMZ tag in for sloppy seconds while you're at it Slashdot... thanks!
Having wasted this amount of time already ranting on, guess I'll just click that Submit button and move on with my regularly scheduled life..