A HUGE amount of Americans have absoloutely no idea in any level of how expensive and difficult it is to maintain a quality, low to mid bandwidth cellphone network, no CONCEPT at all.
I've been seeing angry fist shaking posts about it for over a decade, "they have the audacity to charge me more than $10 for unlimited data!?!?!!?" kind of ridiculous bullshit.
Obviously companies will try to squeeze you where they can but the amount of dumb shit people do on their phone in the US is mind boggling. I'm surprised ATT is making any money with the grandfathered iPhone unlimited plans just milking many MANY gbs a month of data across their network
They seem to think that it's exactly the same as a cabled network (fibre / dsl) for maintenance and upgrades, no goddamn idea.
While I do agree with you that unlimited data needed to go away I think the big issue was how they removed it. They put up limits of around 1 or 2 GB at the same price as what people did pay for unlimited and acted like we should be grateful. They should have offered something reasonable for that price and not a slap in the face which is what it felt like. As someone who used very little data typically between 1 and 2 GB per month on unlimited the new plans became more expensive for a lot less service.
Yes I know many people fully utilized the unlimited plan that was a remnant from when speeds were slower but they hurt everyone that had an unlimited plan with such a drastic change and left a bad taste.