At one time an upgrade was an upgrade. Things worked better, faster, simpler and you got some nifty new features. It was more stable and secure. Now every new upgrade seems to come with many undesirable side effects. Interfaces change. Settings move or are eliminated. Productivity drops. Stuff that used to work does not. After a couple of times having updates/upgrades break your system you turn the updates off. If Microsoft had done a better job of crafting updates to not break or change settings so the system remained stable as far as the user was concerned then people would welcome the changes. I have still not forgiven Microsoft for the switch to the damned Ribbon interface in their office products.