Edz, you just disproved your own point. No normal user I know gives a crap about any of those features. Tech users, yeah, sure. Normal users, no way. NONE of them make the pain and expense of an upgrade worthwhile. Pain because things change and they have to relearn them. Expense because upgrading costs money for the OS and (usually) money to have someone do it for them. Add to that the fact that the press and others have written off the interface (no comment on it from me here) and they see no compelling reason to spend money for something they don't care about and which they have been told is bad.