One example of such planning gaps in the IT world is that old bugaboo, disaster recovery. Everyone in IT knows they should do it, but rarely it gets done. In fact, disaster recovery planning is something that is not getting done in a lot of organizations. But every once in a while, an organization can break the mold and do a better job.
You wouldn't think Waffle House restaurants, a staple of interstate exits throughout the U.S. Southeast, would be a model for disaster recovery, but they are. The 24-hour restaurant chain has drawn up such a good disaster plan for their stores, people started noticing. If there's a natural disaster, such as a flood, hurricane, or tornado, Waffle Houses are pretty good about keeping their doors open and their hash browns flinging."
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