But what is a sysadmin department supposed to do? Our work is, in its nature, pretty much invisible. Whenever it isn't, it's because something has gone wrong. I can show them uptime stats, but I have no idea how to explain — to computer-illiterate people — how much work it actually is to keep the uptime good. I can tell them that we had such-and-such many security patches and virus database updates to install
I'm wondering if these presentations won't be used to evaluate each department, in order to distribute bonuses etc. Therefore this becomes a rather pressing issue, from a strategic point of view. So, does the Slashdot sysadmin community have any experience with such presentations?"