Corporations may constantly, insistently and annoyingly claim that their products are innovative when clearly they are not but, for me, the word that is abused the most would also rank up there with most overused as well. I am referring to the word, experience.

During the last number of years, the word 'experience' has been popping every everywhere associating itself with products and corporations. Corporation XyZ no longer talks of quality products at a fair price but offer us an "XyZ experience." Customer service representatives are pleased to give us a great "XyZ experience" instead of courtesy, promptness and (above all) service.

Can the experience. Give me quality and fair prices along with prompt, courteous and effective customer service.

Strange how New Yorkers were initially hostile to the original World Trade Centre buildings when they were built. With time that hostility was muted down to mere indifference. The only people who seemed to actually like them were the tourists. It wasn't until they were destroyed that they became 'iconic' and a 'symbol of American freedom and ingenuity' even for New Yorkers too. Living historical revisionism in action.