Corporations may constantly, insistently and annoyingly claim that their products are innovative when clearly they are not but, for me, the word that is abused the most would also rank up there with most overused as well. I am referring to the word, experience.
During the last number of years, the word 'experience' has been popping every everywhere associating itself with products and corporations. Corporation XyZ no longer talks of quality products at a fair price but offer us an "XyZ experience." Customer service representatives are pleased to give us a great "XyZ experience" instead of courtesy, promptness and (above all) service.
Can the experience. Give me quality and fair prices along with prompt, courteous and effective customer service.