I then enquired as to the possibility of upgrading these ourselves to Vista Ultimate (a supported upgrade path — Vista Home does not support upgrading to Vista Enterprise) and was told that this would invalidate the warranty on the laptop.
I quote from a mail received by the vendor:
The implication of this mail is that the problem lies with Microsoft. It is certainly one of the most bizarre things I have heard of — that an OS upgrade invalidates the supplier's warranty."
As a trade unionist all my life it galls me to think that the best way to get people using tools-of-trade properly is to require them to get their own, but I'm starting to think "the boss" (or the IT department, anyway) doesn't have a clue about usability and production needs when it comes to digital audio recorders and still cameras for news gathering.
Dell today leaked a memo to the press, hoping to prove that it's serious about making a strong comeback.
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