Wednesday I got a visit from my neighbor asking for help with his computer. My heart sank. I had set him up with Mint 15 on his laptop and he was happily using it for the past 6 months. "What's wrong?" I asked. He said "something about "user profile service"". Oh, he means his desktop (Vista) so I fix it by doing a system restore. I asked about the laptop. "Its working fine, no complaints."
For this man to have no complaints, you have to understand what a dramatic experience computers are for him. He was a truck driver for the county. Never worked a day of his life at a computer, but his wife was a secretary. (She has passed on). So he tries to do stuff.. but any little thing that changes is a big deal. MSN shut down MSN messenger service and replaced it with Skype. That generated two visits from him - one the "little man" disappeared. And the new Skype icon that they installed for him. He even added his own MyFi to it.
And that is why I recommend Linux. It's never generated a support call to me from him.