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Comment: Re:Start a company selling support. (Score 1) 253

by guygo (#47083533) Attached to: Ask Slashdot: Tech Customers Forced Into Supporting Each Other?
Attempts have been made to fill that hole, but there is no way to train support agents in everything they would need to know. Only those who have already encountered issues know how to get around them, and the software companies couldn't be bothered to investigate as getting out the next rev of their software has a timeline that must be adhered to and effects their bottom line much more than a few disgruntled customers.

Comment: Re:The new Hitlers (Score 3, Insightful) 564

by guygo (#46669465) Attached to: Was Eich a Threat To Mozilla's $1B Google "Trust Fund"?
If such ideology as yours was what this world really wanted, we would still be trading with an Apatheid government in South Africa. As you note, history is full of examples where economic pressures have been used to create social change, but unlike you I see that as a normal expression of the hallowed "free" market. I don't see anyone going to the guillotine, do you? Or are your just being hyperbolic in order to be completely out of our solar system?

The opposite of a correct statement is a false statement. But the opposite of a profound truth may well be another profound truth. -- Niels Bohr