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Comment: Re:Old news (Score 1) 180 180

Not to look like an advertising shill, but LogMeIn has a product called Rescue which creates a one-time session for support agents to control the end-user's PC. I never used it beyond the free trial because I couldn't justify the cost to the bean counters (being an IT administrator in the jewelry industry makes it hard to justify *anything* to the bean counters right now).

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