The real issue is that the bank was willing to use unencrypted e-mail at all to send sensitive information, and I told my sister that at a minimum the bank should cover electronic credit monitoring for her for a minimum of a year, but I feel like that alone probably isn't enough. While my sister should have insisted that they use a more secure means of sending this information, I think it should be the bank's responsibility to ensure that this kind of thing doesn't happen. What kind of recourse does a person in my sister's position have? Did the bank violate any laws (she lives in Connecticut in the United States)? Is there a standard penalty for this kind of thing? I'm not a lawyer, but I know some of you are. What are her options in this case? Thanks!
Also, how is this subscription service suppose to work? Am I suppose to give M$ my credit card number for recurring charges? I don't think so - although I imagine that's what many Apple consumers do (I don't know).
For the record, OSX users do not have to give Apple a credit card to receive updates. OSX updates are free and legal to install on Apple hardware. I have my fair share of gripes about Apple, but this isn't one of them. If you have their hardware and it is recent enough to run their latest software, you get it for free.
What has Google gained by selling the phone this way? Why can't customers just get in line, pre-order a phone and get it when inventory is availble? Why didn't Google and Motorola anticipate the demand for the Nexus 6? They had similar problems with the N4 and N5, so they're either unable to learn from the past, horrible at planning for releases, or there's some hidden agenda / benefit that they get out of releasing devices this way.
Who was responsible for this release? Why was it handled this way? Why is Google making it so hard for me to give them my money?
Here's the message I sent. If you're lazy, feel free to use it:
Disabling Apple Pay and Google Wallet, which were previously accepted is not OK. If you want to come up with your own competing system and give people rewards to use it, that's fine, but don't break existing functionality. Google Wallet just works. Apple and Google's solutions don't cost you any more money than a credit card transaction. Your payment app isn't even available yet and relies on QR codes, which means that when it does launch it will likely be very clunky by comparison.
If you can't come up with a sane response to this, I guess I'll be switching to Walgreens.
Have any other sites done this to you recently? What's your stance on using an easy to remember 'throwaway' password on sites that don't have any of your sensitive data?