Back in the days of dial up modems, green screen terminals and WordPerfect, there were not as many questions and difficulties because there were just so few valid answers. As technology grew to answer those questions, of course it became more difficult to manage simply because things got better. I recall connecting to some places at 300 baud -- when you can watch text download in real-time, of course you want a faster connection. With green screens and non WYSIWIG computing, you wondered why it was such a pain in the ass to get a document to look right and why the computer couldn't just show you what it would look like so you could not have to waste reams of paper.
Nowadays, when you can get a decently fast Internet connection that delivers realtime HD video for less than a hundred bucks a month, is it so weird to ask why bandwidth is limited at work? When many providers will give you gigabytes (or unlimited -- services like CrashPlan) storage space for free for something around $10/month, is it odd to ask why there is a storage quota measured in megabytes? When you see commercial websites that regularly update their UI, why is it so weird that people want to know why no effort is being expended to update some godawful internal tool that hasn't been touched in more than a decade?
Of course, there can be valid answers to the above -- your industry may have reporting requirements, retention requirements, backup requirements, regulatory requirements and/or a grab bag of other things (reliability, testing, etc) that make your costs for providing services very high, and the change process rather onerous. But it doesn't make the questions wrong, you just can't say "we are IT and we control" any more -- you likely need to be more well versed in your industry, or be able to communicate clearly why you still have legacy systems or how much an upgrade would cost, or how much a decent storage array and backup system costs to run.
A lot of these changes also show that IT is fairly well integrated into our daily lives, and it's no longer a "mystery" to a lot of people -- which is good because it opens the opportunity for better partnerships with company departments to do cool stuff. Rather than sit around waiting for someone to suggest a project, why not get out there and ask the departments in your organization what you can do to help them be better? Projects that are co-sponsored by departments that make the money or make the product you sell are much more likely to get funded, and far more likely to be recognized as "strategic" and "revenue positive".