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Submission Summary: 0 pending, 1 declined, 0 accepted (1 total, 0.00% accepted)

Submission + - Godaddy Hosting to Delete Wedding Photos 13

digitalloving writes: I recently got an email from GoDaddy threatening to delete my wedding photos off my hosting account. They stated I was in violation of their Terms of Service because "All files that are stored on a hosting account must be used for a working traditional website.". After getting clarification about what working and traditional mean, I found that they meant every file on my site needs to be referenced from a website or it is considered "online storage". I explained to them that the files were uploaded in preparation for creating a web album for my wedding photos. They responded saying "If it is not your intention to, within a reasonable time frame, build websites utilizing the content, then the content should be removed from the hosting account until such a time that you are prepared to create live sites.". At this point, I responded saying that I have the intent to build a live site with this content and I believe the time frame to be reasonable. I also pointed out that their Terms of Service state "You shall not use the Services as: ((i) a repository or instrument for placing or storing archived files.". I did not believe I violated the Term of Service because my files were not for archival purposes. To this they responded with the same argument about a traditional website.

While a technical solution to the problem would be listing all of my directories for download, I find this intrusion, harassment, and complete lack of regard for a reasonable argument frustrating. They sell me an "unlimited" account of which I am using (1gb) of storage total and they are trying to delete content already? This policy truly surprises me and I wanted others to be forewarned. Is this policy normal for hosting companies?

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