I agree that most employees don't create content in Office; however, the 10% that do create content are the 10% of employees who's productivity and performance are what makes a company successful. So, while 90% of a company's employees can make do with something less than a real PC, the company would quickly fail if PC's and real MS Office were cast to the wayside.

Your solution to man-up the iPad and turn it back into a laptop is no solution to the problem. A better solution is to buy a real Tablet PC (not a girly man "tablet" like the iPad) and have the best of both worlds without carrying two devices.

And what is the point of putting her gender in the headline? Are women generally less capable than men and so it's a miracle that she made it to project leader? I don't believe that is the case; so, why emphasise her gender? This is a non-story and shouldn't have made it to the front page of /.

"You can get anythng you want, at Alice's restaurant." See http://en.wikipedia.org/wiki/Alice's_Restaurant

The caveat is that those professions are able to deduct the cost of tools as business expenses (for tax purposes). IT tools need to be deductable if we're going to fully embrace a BYOT model.

Unless the employer provides ongoing cash payments to compensate the employee for use of thier device, this is a way of offloading IT cost onto the shoulders of employees. Add to that the fact that here in Canada, an employee of a company is not allowed to treat the cost fo a computer as a business expense (for tax purpoes), and the reduction in salary experienced by the employee is even greater than the benefit received by the employer.

Some years ago, I had a help desk in my organisation that did use this metric as part of how its analysts kept tabs on their performance. It was one metric in an overall package, and the whole team (all the analysts) reviewed the package every week. As I recall, other metrics in the package included Customer Satisfaction, Average Call Length, Number of Calls Back to Users per Agent, Incidents Resovled on First Contact, Incidents Escalated to Second Level, and others.

The help desk team very successfully used the overall metrics package as part analyst self motivation and peer motivation (as well as management oversight). Bob Lewis's piece is provocative journalism: devoid of concrete detail and full of high level innuendo. It doesn't contain sufficent detail (say, by way of actual detailed examples) to allow a typical reader to apply the thoughts he has expressed.

Since when is Apple an authority on the English language? Apple's use of the two spellings is neither authoritative nor applicable to non-Apple contexts.