I'm sorry, I cannot buy into the statement
"If we keep our 10 year old tech and expect it to serve our current requirements we are not optimizing our experience."
I know I'm a grumpy old man and a full time cynic but...
Over 25 years ago, I used a 286 based PC with under 1MB RAM and a word-processor loaded from floppy. I could start the wp in a few seconds and create documents.
Fast forward to today. My employers have dropped the latest MS Office on us. With a 4 core processor and 8 GB RAM it takes Word over a minute to start (I've got so bored I started timing it, mean is 73s, median 72s).
I know I'll get responses from people saying I can do so much more - but 90%+ of my work is basic paragraphs, tables and simple formatting (enterprise customers don't go in for multimedia inserts).
"It's not because the manufacturer made it unserviceable"
We can debate this in terms of the direct product construction, but the hidden expense is in the software unserviceability designed to enforce obsolescence and upgrades.
Personally, and for environmental reasons, I dislike seeing working technology thrown out (which is why I use Linux on an older PC rather than buying new every couple of years).