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Comment: Re:Freeside Support (Score 5, Informative) 53

by _ivan (#41672601) Attached to: Freeside Internet Services: Doing Well With Purely Free Software (Video)

Hi,

I am the person interviewed in this video.

It is a completely and utterly false statement that we attempt to make the software difficult to install on purpose. The documentation is resonably straightforward for any competant sysadmin, and all prerequisites ARE listed. The documentation is in a Wiki if folks from the community would like to help improve it for a more novice-oriented audience.

We even provide a completely installed and functional VMware appliance with each release, for folks who have difficulty installing from source code but who would still like to evaluate or use the software.

May I respectfully ask that you consider saving the vitrol for companies that ACTUALLY falsely represent themselves as "open source" while having pro versions, proprietary plugins and other such nonsense? It seems a bit unfair to pick on a small company doing the best we can to employ people full-time writing 100% free software, just because a free installation tutorial wasn't handed to you on a silver platter.

Thanks.

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