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It is if you've been doing it for seven+ years, or however long Firefox has been on my desktop. Right or wrong, I know exactly where these tools are by now - I don't want to have to relearn where they are in an "intuitive" ribbon solely because "it's better" (for whom? Someone who has never, ever used a web browser? Really?)
"There is resistance to the change because of 'menus are the way we are used to doing things' not necessarily the way things should be done.""
Should as defined by whom? This sounds like change for the sake of change. By this logic we should all immediaetly begin using the Dvorak keyboard.
I have no idea how _much_ money they're losing because the images are on Wikimedia, but I think it's reasonable to assume there's a noticeable loss.
My guess would be they're not experiencing a loss at all. If their revenue stream is based on prints from their gift shop, or even exclusive'deals with online print sellers, I can't see someone not buying from them thinking, "Oho, I can just go to Wikipedia and print it out on my color printer for free!" Hrm, or maybe it's other online print sellers grabbing the wiki entries and selling them that's the problem?
"somebody has invested money, skills and effort in making the reproduction be as good as possible."
True, a lot of sweat went into it, but does that make it an original work of art which should be afforded the same protections as a any other piece under the law? Apparently under UK law, yes; fairly dumb if ya ask me.