Years ago I could go into a Radio Shack with a broken piece of equipment or questions about some needed part and the employees had the knowledge to help me. It was a place to go and check out all the new cool gadgets. But they changed, the staff no longer knows anything besides how to work the cash register and there is nothing impressive in the store that makes me want to go check it out and possibly buy something. If I have to do the research myself to figure out what I need or how to fix something then I'm going to just order whatever i need online cause it will always be cheaper. They should be selling raspberry pie's and custom build kits, robotic kits (not kids toys) and all sorts of cool stuff for us nerds to play around with. Instead they tried to sell cell phones when phone carriers all have their own shops right next door. Why would I buy a phone from radio shack when I can go next door and get it from the phone carrier who is the one who will be providing me with support on my phone. What are they now, a tech store (don't think so), a phone store (fail), a kids toy store? Nobody knows what their brand stands for anymore. I agree with other posters, go back to being a high tech hobbyist store and get staff that are as excited to play/build the gadgets as their customers will be.