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Comment: Opting out (Score 1) 1

by MediacomSupport (#35952434) Attached to: Mediacom using DPI to hijack searches, 404 errors
All customers can opt-out of the Mediacom search option. There is a opt out link on the redirected page. If you are having issues with the Mediacom Opt-Out service for the redirect of the browser, after opting out via the website, if you still have this happen please do the following Open Command Prompt and enter the following command nslookup google.cmo. 97.64.180.150 and then press enter (please note that's CMO and not COM) if you are opted out of the service you will get the following message... C:\Documents and Settings\user>nslookup google.cmo. 97.64.180.150 Server: albdc-dns-ns1.mcomdc.com Address: 97.64.180.150 *** albdc-dns-ns1.mcomdc.com can't find google.cmo.: Non-existent domain If you are still opted in, you will get the following message C:\Documents and Settings\user>nslookup google.cmo. 97.64.180.150 Server: albdc-dns-ns1.mcomdc.com Address: 97.64.180.150 Non-authoritative answer: Name: google.cmo Address: 67.63.55.33 If you have opted out but you are getting the message from command prompt, please personal message one of the active moderators at the Mediacom Customer support forum so we can look into this. If any customers have difficulty with the opt-out process I would be happy to assist or investigate. We can be reached on Twitter at @mediacomsupport or you can visit our forums at http://mediacomcable.com/CustomerSupport/forum.php

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