"Without a doubt, Mr. Ballmer is the worst CEO of a large publicly traded American company today."
Who's the fucking dolt who wrote this article?
People seem to forget that 10 years ago Microsoft was beset by several challenges; there were the investigations into monopolistic practices in addition to the bad press they were enduring. That negative perception fed directly into the rise of Apple. Certainly Microsoft's decline wasn't the sole factor in Apple's success, but if definitely helped feed it. Apple was smart enough to strike out in their own direction instead of simply responding to whatever Microsoft was doing at the time. No company will ever be successful by merely being reactive.
Microsoft may have gotten too complacent with their success. Microsoft has done a lot of very compelling R&D over the years, I'd argue far more innovative than anything Apple has done, but Apple is able to take existing technology and refine it into a compelling user experience. They think things through more fully than anyone else out there. But a fundamental difference between the two is that MS is a software company first and foremost; they're dependent on others to produce the hardware. That's always going to be a big limitation. But regardless of how good Microsoft's products may actually be, they now are always fighting an uphill battle to win the hearts and minds of consumers.
Through the 90s Microsoft operated in a very different environment than we have today. If it wasn't Microsoft acquiring a monopolistic position it likely would have been someone else. And the fact is that consumers wanted a unified user experience and Microsoft gave them that. They really laid the groundwork for everyone else. Of course, in the process they drew everyone's ire.
In the interim, Microsoft has grown into a stable, conservative corporation. They could have flared out and died like so many others, but they're still reasonably successful. I don't see how anyone could fault them for that. There was a concerted push to unseat them from their position of dominance. Now that it has come to fruition, and MS has survived the process quite well, so-called experts are faulting them for that. Ballmer probably deserves a lot of credit for not turning Microsoft into a Yahoo.
It's incredible that Apple has managed to retain the perception of being a cool company somehow still maintaining an anti-establishment appeal. It goes to show how important good product design can be.