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Comment: Re:Electric Shock (Score 1) 951

by Lomby (#31317504) Attached to: How Do You Get Users To Read Error Messages?

You have two options:

The first: be the BOFH and laugh at the stupid users, who do not read/understand the error.

The second: be the smart programmer and anticipate user errors.

This means that for typical user errors you should provide a concise description of the problem and a text explaining how to correct the problem.

Example:

"The date you entered is wrong." should be "The date you entered cannot be parsed. Please provide the date in the format YYYY/MM/DD, e.g. 2009/12/12".

Of course, if an error pops up multiple time a day, it may be that the software is not very intuitive.

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