Comment: Break the habits through education (Score 1) 418
Break the bad habits that are holding her back such as AOL. Next time you see her educate her. Show her the internet works without aol (I suggest chrome since it has flash and auto updates). This way you can move on from win XP. Where you go from there is up to you. IF she is just doing email, it sounds like a perfect solution fro a Chrome book. Logmein Free works pretty good for remote support. You can get in whenevery you need to run updates.