Do they include noticing that the same topics come up over and over again on Slashdot?
Get all those stupid computers off people's desks! Things were much better when you had to go to a programmer in order to get software to do anything!
And (not incidentally) it would eliiminate all the productivity that's lost to Slashdot!
Your sarcasm is unwarranted. This is a nice story for us programmers because it's just the kind of anecdote that makes businesses seriously consider hiring more professional programmers. Nobody is suggesting you need custom software for everything.