Read what I wrote again.
I was a customer not an employee. I was paying the training company for the training and certification I needed for accreditation. (And I most certainly will be finding another company next time it comes due.)
The staff couldn't do their job because of the failure of their IT dept to do their job.
As a result, we (the clients) had to use our own computers, and in doing so we discovered that we had full network access (often more than the staff had) because the IT dept failed to do their jobs and secure the network properly. Meanwhile, the company lost reputation and lost business because of the actions (and inactions) of those IT dept employees. From what I heard, they lost a major contract due to this kind of bullshit, and had to close down an entire regional centre.
And I'm sure that the same incompetent IT dept probably patted themselves on the back and told stories about idiot end lusers, just as you do. Congratulated themselves on fighting the good fight against the lusers.
I mean, you couldn't even listen to a user enough to understand that I was not employee, but a paying client. You were already so far up your own ass, so ready with your excuses "if you don't like it, go find another job", that you couldn't even read the words.