Yes, that is true. I think one thing that might save Microsoft on this front (and avoid the fate of Novell, say) is that they've responded in an intelligent way to the growth of Google Docs. That, and almost 20 years' worth of inertia to overcome in long-time Office users - which is still just about everyone on the planet - will work in their favor. I do think Nadella is making clear that he is going to respond intelligently and with clarity to the challenges the company faces. Quite a difference from the craziness, chaos and contradictions of the Ballmer era. Assuming Microsoft is seriously embracing a platform-agnostic world, that will be a major disrupter. No one anticipated Microsoft diving in like this, however they've been inching in that direction for a while now.