I didn't really care about the $10, it was about the principle of the matter. If you make a mistake and double charge me, you should give me back exactly what you took by accident, including any measly taxes. Instead the person I spoke to on the phone was incredibly rude to me and as a result TiVo lost a customer for life.
I'd like to see figures regarding the available labor pool. Google's workforce is 17% female. What percentage of job applicants at Google were female? Google's workforce is 1% black. What percentage of applicants were black?
Precisely. These numbers are completely meaningless without data on what percentage of applicants are female, black, white, male, etc.
It also means more cops actually doing useful things like preventing/solving crimes, directing traffic around accidents and broken lights, etc. You know, actually being a benefit to society for a change.