I can't believe you terminated my account. Ok - maybe I can believe that you terminated my account, but I can't believe that you didn't tell me you terminated my account for over a week, and in the mean time told me that the reason that the internet was down was due to my faulty modem. I can't believe you sent out two crews to diagnose the problem, and were about to send out a third (and probably would have had I not found your crew-sending-out routine a waste of my time) when you "discovered" that my account was terminated due to excessive bandwidth.
I also can't believe that, being the last one on cable in my FIOS-infected neighborhood, I was really hurting your performance. Really - there was only one other cable connected to your pedistal and one of your crews disconnected that thinking it was the problem with my service.
Then, I couldn't believe that you re-enabled my account saying all was forgiven only to terminate it again after just a couple days.
The biggest thing I can't believe is that your "security" department said that I violated a network cap that he wouldn't tell me what it was. I can't believe what a jerk he was in saying that he didn't care how many crews came out to my house since it didn't matter to him.
Finally, I can't believe that it took me so long to switch to FIOS.