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Comment: Re:Bullwinkle never knew (Score 5, Insightful) 235

by BriggsBU (#39955129) Attached to: Stone-Throwing Chimp Back In the News With Better Plan
Instinctual behaviors are not considered planned behaviors. This is a unique display from the chimp in question that other chimps don't do, so it is not instinctual. Previous questions were if it was perhaps a learned behavior or that the initial gathering and stockpiling was unrelated to the use of the rocks to throw at zoo visitors. The fact that he seems to have recognized that he has a better chance of successfully attacking the visitors by portraying peaceful action and concealing his weapons gives much more evidence that this chimp is capable of advanced thought and planning.

Comment: Re:So... what about security apps? (Score 1) 269

by BriggsBU (#39456567) Attached to: US Mobile Carriers Won't Brick Stolen Phones
Put the phone in DFU mode to reset it even if locked. Press and hold down the 'Home' button as you plug the phone into the computer. This places it in DFU mode which allows the phone to be restored (ie, phone is wiped and iOS is reinstalled) in iTunes. Once this is done the phone can be reactivated and used again.

Comment: Re:AT&T (Score 1) 201

by BriggsBU (#38289716) Attached to: AT&T Repeats As Lowest-Rated Wireless Carrier
I worked for Verizon before I worked for AT&T (I'm out of the cell industry now, thank god) and there seemed to be less inaccuracies in billing with Verizon. Of course, both tend to pass on any government regulatory charges to the customer (and there are a LOT). Municipal, county, state, and federal fees add up. That's why your bill will never be the advertised pricing. And I'm not talking just taxes. I mean, it is not entirely the carrier's fault. They have to make up those regulatory fees somehow, I just dislike the way that they name them so that they look like required fees from the government.

Comment: AT&T (Score 5, Informative) 201

by BriggsBU (#38288252) Attached to: AT&T Repeats As Lowest-Rated Wireless Carrier
After working for AT&T, it is no surprise to me that they rate so lowly. Their employees often find their hands tied when they want to help a customer. They also have a 0-5 score that all accounts are given. This score is one of the first things an agent sees when the customer's account comes up. Customers whose accounts rate a 0 or 1 (either due to being on the cheapest plan or due to poor credit/payment history) find themselves treated like a red-headed step child. AT&T's policies actually state that any customer threatening to disconnect their service due to a dispute should be transferred to a senior representative UNLESS they are a 0 or a 1. 0's and 1's should instead be disconnected immediately and have their Early Termination Fee waived. Essentially, AT&T doesn't want them as customers and will drop them the instant they have an excuse.

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