Home Depot has always seemed to me as the best at striking a balance between personnel availability and letting you shop in peace.
The last time I was in Home Depot, there were more employees than customers. It seemed every aisle had at least two orange aproned associates just waiting for something to do. After about 5 minutes of being accosted at every turn by the "helpful" staff, I left and went next door to Lowe's.
Why is it any surprise that people tend to approach passwords as a pass-WORD? It has to be something they can remember, and remembering a string of characters they can't pronounce is far more difficult than remembering (say) their favorite basketball team and the year they graduated high school.
Dammit! How did you figure out my system? That's ok, I'll just change to my graduation year THEN my favorite basketball team. Try cracking THAT password!