A bit of journalistic investigation by EQ2Wire came across the explanation: SOE forgot to renew the domain registration on SonyOnline.net, the hidden domain that holds all their nameservers. Oops! After 7 weeks of non-payment post-expiration, NetworkSolutions reclaimed the domain, sending all access to Sony's games into an internet black hole this morning. Sony has since paid up, but it takes a while for DNS changes to propagate around the world. SOE's president, John Smedley, has admitted that the expiration notices were being sent to an "unread email" address. Good job, guys.
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Where is this strange world you live where Kleenex, Xerox and Google *almost* became common terms referring to the generic?
Anywhere outside the USA.
I blow my nose with tissues.
I photocopy things with a photocopier.
And I search for things with Bing or Yahoo. I also google for things with Google.