Why did you guys announce this "upgrade" the day after ToOW release? I mean heh... sounds a bit strategical to me, an "upgrade" like this would take months if not years to create, this total revamp is bigger than the normal CU itself (which by the way was announced months before) and will change the genre and remove very many reasons to playing this game.
You have said that every upgrade will be on the "In development forums", and step by step be shown to the players. Was this "upgrade" too small to ever be put there?
You knew well that very many players wouldn't ever have bought the expansion if they knew the game was going down the trashcan 2-3 weeks later. If not illegal, this is fraud and you are cheating your players... I doubt I will get an answer to this, and if I won't, I will take it as my statements in this post are correct (I know you read all of them so no response will mean as much as a response really...).
By the way... people probably have cancelled their accounts, and most responses you have been getting have probably been negative, do you really think that I should believe you when you say that most people are optimistic about this? What do you take people who play this game for? Don't you think they play it for a reason, that they are happy with the current system?
Of course some people may want the NGE, however I don't believe the majority of the subscribers enjoy complete revamps which take time to get into and fix bugs etc... each 6 months.
Just my thoughts, I really have lost all my trust to SOE/LA for first removing the original combat system pre-cu and then removing what's left of the fun from it from CU1 by adding CU2. I am sorry to say this but it's the way I feel...