When you rank behind EA in customer service, you have to think that there's something amiss.

This might be academic if it was just a history lesson — but for the past several months, U.S. and European politicians have been publicly mooting the notion of a new set of cryptographic backdoors in systems we use today. This would involve deliberately weakening technology so that governments can intercept and read our conversations. While officials are carefully avoiding the term “back door” — or any suggestion of weakening our encryption systes — this is wishful thinking.

The problem with all phones is that you can't secure them fully. Period. There is no way. The baseband is a mysterious black box chip that has shared access to the system RAM and nothing short of a fully open source implementation of LTE or GSM or whatever will fix that.

The black phone sequesters the baseband and only powers it up when it's being used.

There is no way to achieve that with even the most tin foil totting custom ROM on a standard handset.

I propose to fully apply—for the first time ever—those bright-line rules to mobile broadband.